Emily Rackley
Ball Ground,GA
Summary
Dynamic professional with over a decade of hands-on experience in merchandising, customer engagement, and administrative support, eager to contribute expertise to an organization. Proven track record in enhancing visual presentation and driving customer satisfaction through innovative merchandising strategies. Committed to leveraging extensive skills to create impactful solutions that elevate team performance and support organizational goals. Prepared to bring a strong work ethic and passion for excellence to foster growth and success within the team.
Overview
22
22
years of professional experience
Work History
MEA
Home Depot
06.2016 - Current
- Created effective visual merchandising strategies to increase customer engagement and maximize sales.
- Managed inventory levels and stock replenishment to ensure sufficient supply of merchandise.
- Ensured compliance with all local regulations related to product safety standards.
- Supervised and trained staff members on daily tasks, such as visual merchandising.
- Stored, packed and maintained inventory records of props, products, or display items.
- Used computers to produce signage.
- Constructed or assembled displays or display components from fabric, glass, paper, or plastic, using hand tools, or woodworking power tools, according to specifications.
- Helped restock shelves when necessary to maintain an organized display area.
- Assisted with training and mentoring new team members.
- Supported other departments within the store by helping when needed.
CASHIER
Home Depot
08.2018 - 06.2019
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Built and maintained positive working relationships with co-workers.
- Provided excellent customer service by greeting and helping customers.
MEDICAL RECORDS TECHNICIAN
Medibase
01.2014 - 03.2014
- Utilized advanced computer software programs to enter data into electronic health record systems.
- Developed efficient filing systems to ensure accuracy of patient information.
- Performed quality assurance reviews on all completed documents for accuracy before filing or scanning into the system.
- Created new patient files using standard templates and forms as necessary.
- Provided administrative support including data entry and document imaging.
PERSONAL ASSISTANT TO THE OWNER
Private Client Personal Assistants
08.2009 - 01.2012
- Answered calls and emails from clients and delivered messages on behalf of executives.
- Ran errands and picked up goods to meet staff needs.
- Managed calendar and travel arrangements for the owner while keeping track of details and deadlines.
- Coordinated meetings between the owner and external parties to facilitate business operations.
- Ensured that all relevant paperwork was completed accurately prior to submission or approval.
- Demonstrated composure and flexibility in stressful situations and regardless of competing priorities.
- Reminded managers of important deadlines and engagements.
TASK TEAM LEADER/VISUAL MERCHANDISER
ULTA Beauty
07.2005 - 08.2009
- Trained staff on how to properly merchandise products according to company guidelines.
- Supervised installation of large-scale visual merchandising projects across multiple locations.
- Coordinated with vendors for timely delivery of merchandise for store displays.
- Managed inventory levels of display materials and ordered new stock as needed.
- Inspected store layouts regularly for any potential hazards or risks associated with the visual presentation design.
- Conducted periodic audits of all stores to ensure compliance with corporate visual merchandising standards.
- Changed or rotated window displays, interior display areas, or signage to reflect changes in inventory or promotion.
BARTENDER
East Andrews Café
08.2004 - 10.2008
- Handled cash drawer accurately throughout shift including opening and closing out register each day.
- Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences.
- Performed all cleaning duties before, during and after shift including sanitizing bar surfaces.
- Completed POS transactions, returning currency, coin, and payment cards to patrons.
- Prepared alcoholic beverages promptly according to recipes or customer specifications.
- Developed extensive knowledge of beer, wine, spirits, cocktails and other beverages to ensure accuracy when taking orders.
- Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods.
Education
High School Diploma -
Woodstock High School
Woodstock, Ga06.2001
Skills
- Approachable demeanor
- Collaborative teamwork
- Customer engagement
- Analytical problem-solving
- Meticulous attention to detail
- Flexible in approach
- Diligent and trustworthy
- Strong organizational abilities
- Logical reasoning
Timeline
CASHIER
Home Depot
08.2018 - 06.2019
MEA
Home Depot
06.2016 - Current
MEDICAL RECORDS TECHNICIAN
Medibase
01.2014 - 03.2014
PERSONAL ASSISTANT TO THE OWNER
Private Client Personal Assistants
08.2009 - 01.2012
TASK TEAM LEADER/VISUAL MERCHANDISER
ULTA Beauty
07.2005 - 08.2009
BARTENDER
East Andrews Café
08.2004 - 10.2008
High School Diploma -
Woodstock High School