Emily Sillesky
Surgical Coordinator
Alpharetta
Summary
Highly motivated professional with a strong work ethic, adaptability, and exceptional interpersonal skills. Experienced in facilitating both physical and psychosocial needs of surgical patients. Possesses a robust knowledge of medical terminology, anatomy, and physiology. Skilled at working effectively unsupervised and mastering new skills quickly. Proven ability to foster relationships and coordinate with healthcare professionals to enhance patient care.
Overview
7
7
years of professional experience
Work History
Surgical Coordinator
Milan Eye Center
3 2021 - Current
- Patient Coordination: Prepared patient discharge paperwork with follow-up instructions, scheduled pre-operative appointments, obtained consent forms, and collected necessary insurance information.
- Communication: Answered phone calls from patients about scheduled surgeries or follow-up visits, acted as a liaison between physicians, vendors, insurance companies, patients, and their families regarding surgical procedures.
- Compliance and Documentation: Ensured compliance with HIPAA regulations by securing confidential records, reviewed insurance benefits with patients, and organized patient charts for surgical procedures.
- Operational Support: Coordinated with hospital personnel to prepare OR rooms, provided administrative support to surgeons, nurses, and other medical staff, and gathered current medical information and histories for surgeons.
- Patient Education and Care: Educated patients on pre-operative instructions such as fasting requirements, provided assistance with post-operative care plans according to physician's orders, and verified patient eligibility for surgeries based on health plan guidelines.
Server
Kani House
08.2017 - 03.2021
- Operational Duties: Performed opening and closing duties, including setting up the dining area and restocking supplies.
- Cash Handling: Handled money transactions accurately, recorded orders on the cash register and point-of-sale system, and maintained transaction records as required by law or company policy.
- Team Collaboration: Collaborated with other restaurant staff to ensure efficient operations within the restaurant environment.
- Guest Relations: Responded efficiently to guest inquiries and complaints in a professional manner, providing excellent customer service to ensure satisfaction.
- Drink Preparation and Customer Service: Prepared drinks according to standard recipes and ensured each guest was served courteously, quickly, and efficiently.
Education
High School Diploma -
Dawson County High School
Dawsonville, GA05.2018
Some College (No Degree) -
University of North Georgia
Dahlonega, GASkills
Insurance Verification
Scheduling expertise
Electronic Health Records Management
Medical Office Experience
Strong Communication Skills
Healthcare Compliance Understanding
Professionalism and Confidentiality
Adaptability
Teamwork and Collaboration
Timeline
Server
Kani House
08.2017 - 03.2021
Surgical Coordinator
Milan Eye Center
3 2021 - Current
High School Diploma -
Dawson County High School
Some College (No Degree) -
University of North Georgia