Emma Bell

Worked on shift as a team member, helping serve guests and providing them with a second-mile service. Managed all catering orders for the night shift. Managed all social media presence to promote the business.

Greeted and helped all customers in person or over the phone. Helped manage insurance policies and all changes or premium payments.

Trained new employees and shift leaders. Resolved customer issues to keep a strong relationship with all guests. Managed a team to serve customers as efficiently as possible, while keeping service top-tier.