Emma Bentley
Atlanta
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2026
2026
years of professional experience
Work History
Bartender
Cypress Pint & Plate
09.2024 - Current
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Server/ Manager
Three Dollar Cafe
2022 - 2024
- Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
Server
Torched Hop Brewing
2022 - 2024
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Experienced Office Manager
Friends & Family Chiropractic / Capstone Chiropractic
05.2021 - 10.2023
- Experienced Office Manager skilled in healthcare administration with a focus on patient care coordination, insurance billing, and organizational efficiency. Proven track record in managing multiple offices, optimizing doctor schedules, and providing excellent customer service. Adept at processing insurance billing accurately and maintaining well-organized client records.
Optometry professional
Lakhani Vision Care
07.2020 - 05.2021
- Optometry professional with a focus on excellent customer service and patient care. Skilled in discussing care options, processing information, and conducting evaluations. Efficiently organizes client charts and paperwork, supports the clinical team through report development, and serves as the main point of contact between the team, office, and clients. Proven expertise in identifying and processing patient insurance claims. Seeking a role to contribute to the success of an optometry practice.
Server
Star Pizza And Pasta
2016 - 2019
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Burger 21
2014 - 2016
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
Doctoral Chiropractic Program -
Life University
01.2023
Bachelor of Science - Biology
Kennesaw State University
01.2020
Skills
- Proficient in Microsoft Office including Word, PowerPoint, and Excel
- Skilled in areas of Mathematics & Biology
- Electronic Medical Records
- Proven leadership and team-building skills refined over a decade of competitive cheerleading and six years in leadership groups at Mill Creek High School and Kennesaw State University
- Safe service compliance
- Recipe and menu memorization
- New hire training
- Exceptional attention to detail and adept data processing skills demonstrated during my role as Treasurer's Assistant for Phi Mu Sorority at Kennesaw State University
Timeline
Bartender
Cypress Pint & Plate
09.2024 - Current
Experienced Office Manager
Friends & Family Chiropractic / Capstone Chiropractic
05.2021 - 10.2023
Optometry professional
Lakhani Vision Care
07.2020 - 05.2021
Bachelor of Science - Biology
Kennesaw State University
Server/ Manager
Three Dollar Cafe
2022 - 2024
Server
Torched Hop Brewing
2022 - 2024
Server
Star Pizza And Pasta
2016 - 2019
Server
Burger 21
2014 - 2016
Doctoral Chiropractic Program -
Life University
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