Emma Pullan
Chatsworth
Summary
A college student is looking for an office job. My past experience has been in customer service in the food industry. I have excellent customer service and interpersonal skills. I am a fast learner looking to grow my knowledge and grow professionally.
Overview
5
5
years of professional experience
Work History
Fast Food Worker
McDonald's Restaurant
06.2025 - Current
- Provided exceptional service to high volume of daily customers.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Stocked service areas with supplies during slow periods.
- Provided excellent customer service to ensure satisfaction.
- Greeted customers promptly and took orders to keep flow of traffic moving.
Fast Food Worker
Chick-fil-A
01.2025 - 06.2025
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming
dining environment. - Correctly bagged orders for take-out customers while maintaining speed and
accuracy of order fulfillment processes
Operated cash register to process customer payments accurately and efficiently. - Answered customer questions about food preparation, responding to ingredient and
allergen concerns. - Provided quality customer service by adhering to company policies and procedures.
Served food and beverages at take-out counters to provide fast service to waiting
guests. - Welcomed and thanked guests to demonstrate appreciation for patronage.
Fast Food Worker
Chick-fil-A
09.2023 - Current
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
- Operated cash register to process customer payments accurately and efficiently.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Provided quality customer service by adhering to company policies and procedures.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Host
Carrabba's Restaurant
06.2022 - 08.2023
- Provided customers with accurate wait times and monitored waiting list.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Assisted servers in seating guests by escorting them to their tables.
- Managed incoming calls during busy shifts.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Notified server after seating parties in section to facilitate prompt service.
Fast Food Worker
Chick-fil-A
10.2020 - 06.2022
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
- Operated cash register to process customer payments accurately and efficiently.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Provided quality customer service by adhering to company policies and procedures.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Education
High School Diploma -
Penn Foster High School
05-2024
Bachelor of Arts - Education
Dalton State College
Dalton, GASkills
- Customer Service
- Time Management
- Communication
- Leadership
- Computer Literacy
- Multi-tasking
- Positive attitude and enthusiasm
- Patience and empathy
- Money handling
- Reliable and punctual
Timeline
Fast Food Worker
McDonald's Restaurant
06.2025 - Current
Fast Food Worker
Chick-fil-A
01.2025 - 06.2025
Fast Food Worker
Chick-fil-A
09.2023 - Current
Host
Carrabba's Restaurant
06.2022 - 08.2023
Fast Food Worker
Chick-fil-A
10.2020 - 06.2022
High School Diploma -
Penn Foster High School
Bachelor of Arts - Education
Dalton State College
Education and Training
true,other,other
Similar Profiles
Emmit BonninEmmit Bonnin
Crew Member at McDonald's RestaurantCrew Member at McDonald's Restaurant
Michel PaulinMichel Paulin
Crew Team Member at McDonald's RestaurantCrew Team Member at McDonald's Restaurant
Nargis AfzallyNargis Afzally
Order Taker at McDonald's RestaurantOrder Taker at McDonald's Restaurant
Ivan AlanisIvan Alanis
Crew Trainer at McDonald's RestaurantCrew Trainer at McDonald's Restaurant
Noman AhmedNoman Ahmed
Lead Assembler Aircraft Hydraulic Systems at Hydraulics International IncLead Assembler Aircraft Hydraulic Systems at Hydraulics International Inc