Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Emma Hannah

Newnan

Summary

Dynamic Medical Assistant with extensive experience at Georgia Bone and Joint, excelling in patient relations and clinical documentation. Proven ability to optimize scheduling and ensure compliance with HIPAA regulations. Recognized for building trust with patients and assisting in procedures, demonstrating strong problem-solving skills and a commitment to quality care. Hopefully one day become a nurse and make my girls proud.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Medical Assistant

Georgia Bone and Joint
04.2023 - 04.2025
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.

Team Member

Chick-fil-A
06.2023 - 06.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.

Education

High School Diploma -

Newnan Highscool
Newnan, GA
05-2021

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Data entry
  • Procedure assistance
  • CPR
  • First aid
  • Equipment sterilization
  • Medical office administration
  • Complex Problem-solving
  • Trustworthy companion
  • Patient relations
  • Patient management

Certification

  • Certified Dental Assistant
  • BLS
  • First aid

Timeline

Team Member

Chick-fil-A
06.2023 - 06.2024

Medical Assistant

Georgia Bone and Joint
04.2023 - 04.2025

High School Diploma -

Newnan Highscool

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Emma Hannah