Emmanuel Olorode
Douglasville
Summary
Enthusiastic production lead who thrives in dynamically changing environment while working as a team member and meeting all production deadlines. Consistently provides quality customer serves and sales support. To ensure agency & client satisfaction and retention, result-orientated individual, with a strong work ethic
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
Delaware North
02.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Supervisor of Operations
Humane Society
03.2018 - 01.2020
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Shift Leader
Flash Foods
07.2016 - 01.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Bachelor of Arts - Mass Communication & International Studies
Georgia Southern University
Statesboro, GAAssociate of Arts -
East Georgia State College
Statesboro, GASkills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
Certification
Guest Path Champion (2022-2024)
Timeline
Assistant Manager
Delaware North
02.2020 - Current
Supervisor of Operations
Humane Society
03.2018 - 01.2020
Shift Leader
Flash Foods
07.2016 - 01.2018
Bachelor of Arts - Mass Communication & International Studies
Georgia Southern University
Associate of Arts -
East Georgia State College
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