Emmanuel Osei
Atlanta
Summary
Team-oriented DHL leader with proven leadership and motivational skills successful in helping group members achieve business goals. Respectful and clear communicator focused on enhancing teamwork and collaboratively addressing challenges with logical approaches. Skilled in building relationships and enhancing employee satisfaction to drive work performance. Safety-conscious individual comfortable lifting, pushing and pulling material weighing up to 85 pounds. Dedicated to producing products of consistent quality. Excellent time management, organizational and written and verbal communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Group Coordinator Lead
DHL Supply Chain
01.2023 - Current
- Managed budgets for group projects, optimizing resource allocation to maximize results while minimizing costs.
- Streamlined communication between departments, resulting in improved efficiency and smoother project execution.
- Utilized project management software tools effectively to organize tasks, deadlines, and resources, ensuring efficient project coordination.
- Boosted morale and productivity by creating a positive work environment through effective conflict resolution and team-building exercises.
- Responsible for assigning work schedules, training associates and monitoring associate progress for the work group they are directing. Provides day-to-day direction and guidance to work group. Responsible for daily workloads.
- Maintain legible and accurate records or logs.
- Review documents prepared by members of the work group for accuracy and legibility.
- Monitor performance of associates within the work group.
- Report unsafe conditions to supervisor if they cannot be self-corrected.
Amazon Process Assistant
Amazon
10.2021 - 12.2022
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
- Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
- Responsible for all things relating to the dispatch aspect of the delivery station & owns the Last Mile processes final stretch of the FC->sort center->DS->customer
- Monitoring route health progress, communicating with DSP owners/ dispatchers on plans in place for routes that are falling behind, debriefing & tracking what drivers bring back to the station,
- Reduced downtime for equipment maintenance through proactive scheduling and coordination with technicians.
Education
High School Diploma -
Catholic Social Advance Institute
Accra-Ghana05.2011
Skills
- Team motivation
- Collaborative mindset
- Meeting facilitation
- Classroom Management
- Verbal and written communication
- Warehouse Supervisor Experience
- Inventory Control
- Issue Resolution
- Quality Control
- Warehouse management system
- Shipping & receiving
- Microsoft Office
- RF Scanner
- Leadership
- Pallet jack
- Packaging
- Supervising experience
Accomplishments
- Supervised team of 22 staff members, and executing the best in accordance of the company's goal.
- Was awarded the best lead and the best employee of the year.
Certification
Diploma-Customer Service,
Project Management, First Aid and also Travel and Tourism
Timeline
Group Coordinator Lead
DHL Supply Chain
01.2023 - Current
Amazon Process Assistant
Amazon
10.2021 - 12.2022
High School Diploma -
Catholic Social Advance Institute
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