Emmanuel Travis
Lawrenceville,GA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
20
20
years of professional experience
Work History
Amazon
Amazon Flex
09.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated punctuality and reliability by consistently arriving at work on time and completing assigned routes within schedule constraints.
Uber Partner
Uber And Lyft
09.2024 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
Warehouse Technician
Sherwin Williams
06.2019 - 08.2024
- Achieved accuracy in inventory control
- Implement safety protocols and ensure compliance with regulatory requirements to maintain a safe work environment for all warehouse personnel
- Maintain a clean and organized warehouse environment to ensure efficient operations and a safe working environment
- Collaborate with the Operations Manager to develop and implement efficient inventory management processes and procedures
- Minimize inventory shrinkage by implementing inventory control measures and conducting regular audits
- Optimize warehouse layout and storage systems to maximize efficiency and minimize errors in order picking and inventory management
- Optimize warehouse layout to maximize storage capacity and improve workflow efficiency
- Maintain accurate records of all inventory transactions, including receipts, shipments, and adjustments, to ensure the integrity of the inventory management system
Telephone Operator
Gem Shopping Network
01.2014 - 05.2019
- Assist customers in selecting the right gem stone based on their preferences and budget
- Assisting customers in placing orders over the phone to ensure a smooth and efficient sales process
- Providing excellent telephone customer service to clients and addressing any inquiries or concerns they may have regarding gem stones, purchases, or promotions
- Handling incoming and outgoing calls promptly and professionally, ensuring excellent customer service and satisfaction
- Maintaining a comprehensive knowledge of gem stones, including their characteristics, value, and rarity, in order to provide accurate and valuable information to customers
- Maintaining accurate and up-to-date customer records in the database
- Ensuring the accuracy of data entry by double-checking all entered information and correcting any errors promptly
Customer Service
Publix
01.2005 - 12.2013
- Provided excellent customer service
- Assist customers in finding products and providing recommendations based on their needs and preferences
- Maintain a clean and organized work area to provide a welcoming environment for customers
- Handle cash transactions accurately and efficiently
- Handle customer complaints and ensure they are resolved in a timely and satisfactory manner
- Resolve customer complaints or concerns in a professional and timely manner
- Assist customers with lottery, ticket master, western union, and phone calls
- Upsell additional products and services to customers to increase sales revenue
Education
High School Diploma -
Carver High School
Memphis, TN05.2003
Skills
- Uber Driver
- Amazon Flex Driver
- Customer Relationship Management
- Data Entry
- Inventory Management
- Order Entry
- Order Fulfillment
- Problem Resolution
- Team Collaboration
Hobbies and Interests
Rewarded Best Customer Satisfaction Award.
Timeline
Amazon
Amazon Flex
09.2024 - Current
Uber Partner
Uber And Lyft
09.2024 - Current
Warehouse Technician
Sherwin Williams
06.2019 - 08.2024
Telephone Operator
Gem Shopping Network
01.2014 - 05.2019
Customer Service
Publix
01.2005 - 12.2013
High School Diploma -
Carver High School
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