Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emme Swearinger

Patient Service Representative
Aragon

Summary

Compassionate Patient Service Representative known for conflict resolution and cross-cultural sensitivity. Proven ability to coordinate with healthcare providers to deliver seamless patient care.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Patient Service Representative

Harbin Clinic Urology
03.2023 - 01.2026
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Managed patient inquiries and resolved issues to improve overall satisfaction.
  • Coordinated with healthcare providers to ensure seamless patient care experiences.
  • Streamlined office processes to reduce wait times and enhance service delivery.
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.

Back of House Team Member Food Prep

Chick-fil-A
05.2020 - 04.2023
  • Streamlined food preparation processes to enhance kitchen efficiency and reduce wait times.
  • Ensured compliance with health and safety standards while maintaining cleanliness in food preparation areas.
  • Trained new team members on operational procedures and safety protocols, fostering a collaborative work environment.
  • Coordinated with front-of-house staff to optimize service flow during peak hours, enhancing customer experience.
  • Assisted in inventory management by tracking stock levels and placing orders for necessary supplies.

Education

No Degree - Early Childhood Care And Education

Georgia Northwestern Technical College
Rome, GA
05.2001 -

High School Diploma -

Lake Side Academy
Aragon, GA
05.2001 -

Skills

Medical terminology

HIPAA compliance

Patient confidentiality

Customer service

Patient interaction

Conflict resolution

Cross-cultural sensitivity

Certification

CPR/AED

Timeline

Patient Service Representative

Harbin Clinic Urology
03.2023 - 01.2026

Back of House Team Member Food Prep

Chick-fil-A
05.2020 - 04.2023

No Degree - Early Childhood Care And Education

Georgia Northwestern Technical College
05.2001 -

High School Diploma -

Lake Side Academy
05.2001 -
Emme SwearingerPatient Service Representative