Emon Johnson
Loganville
Summary
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Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Site Supervisor
Securitas Security Services USA (aldi Jefferson)
Commerce, GA
01.2026 - Current
- Supervised daily security operations, ensuring compliance with safety protocols and company policies.
- Coordinated incident response efforts, effectively mitigating risks and enhancing overall site safety.
- Trained and mentored security personnel, fostering a culture of accountability and professionalism.
- Conducted regular site inspections, identifying vulnerabilities and recommending corrective actions to management.
- Managed scheduling for security staff, optimizing resource allocation in alignment with operational needs.
- Recorded incident reports with detailed accounts of occurrences.
Client Service Representative
Morgan Stanley, Wealth Management
02.2025 - 11.2025
- Delivered exceptional client service, addressing inquiries and resolving issues efficiently.
- Managed client onboarding process, ensuring compliance with regulatory requirements and firm policies.
- Coordinated communication between clients and financial advisors to enhance relationship management.
- Assisted in preparing financial reports, contributing to accurate client account assessments.
- Implemented feedback mechanisms, enhancing service delivery and client satisfaction rates.
- Collaborated with cross-functional teams to develop solutions tailored to individual client needs.
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
Patient Service Representative
North American Dental Group
Loganville, Ga
05.2024 - 12.2024
- Receive and make a high volume of calls to schedule and assist patients for their next dental appointments.
- To identify and resolve issues with a sense of urgency while maintaining patient confidentiality.
- Multitask when scheduling the patient with being able to review multiple applications at the same time on the computer.
Customer Service Representative
TTEC
Remote
09.2023 - 11.2023
- Secure client retention by driving service and product benefits, features and recommendations around client’s needs.
- Answer 20+ inbound calls per day and direct to individuals or departments.
- Trained new employees on procedures and policies to maximize team performance.
Armed Patrol Officer
CSA Sea Pines
Hilton Head Island, SC
09.2023 - 11.2023
- Administers the Sea Pines CSA Security Department policies and procedures
- Supports the community and management to ensure the property is well secured and maintained.
- Supports the emergency planning, wildlife control, preservation of property, traffic control, and fire coordination programs, policies and activities.
Deputy Sheriff Recruit
Chatham County Sheriff’s Office
09.2023 - 11.2023
- Enforces all institutional policies, rules, procedures and regulations necessary for management of offenders and the maintenance of public safety.
- Supervise the daily activities of inmates, ensuring that inmates obey the rules, and account for offenders by conducting random counts.
- Prepare, process, and maintain forms, reports, logs, records and activity.
Medical Assistant
Endocrinology & Diabetes of Georgia
09.2023 - 11.2023
- Ensures an excellent patient experience with all aspects of the practice and associated interactions, including phone, in person, and online.
- Prepares patients for examination and treatment by escorting them from the waiting area to the exam room, documenting patient’s history (HPI), determining chief complaint, verifying medical and surgical histories, current medications, and take vital signs
- Prepares and maintains clinical supplies and equipment necessary for daily clinic needs and patient care.
Rural Carrier
United States Postal Service
02.2022 - 07.2023
- Load mail and packages into the vehicle and deliver them to the correct addresses on time.
- Answer questions professionally and respect customer privacy.
- Maintain delivery logs and provide accurate feedback.
Security Officer
Trident Security Services, Inc.
02.2023 - 06.2023
- Provide Rapid response in critical situations.
- Reading and writing detailed reports.
- Observe, survey the area and provide reporting activity at your assigned location.
Security officer
RUAG Ammotec USA
08.2022 - 11.2022
- Provided exceptional customer service by assisting customers with their vehicle rental needs and ensuring a positive rental experience.
- Ensured the proper documentation and reporting of any damage or maintenance issues on vehicles.
Warehouse Worker
Home Depot
Savannah, GA
06.2019 - 07.2020
- Operated forklifts and pallet jacks to transport heavy materials efficiently.
- Ensured accurate inventory counts through regular audits and cycle counts.
- Collaborated with team members to optimize product placement and storage solutions.
- Trained new employees on safety protocols and operational procedures.
- Assisted in loading and unloading shipments, ensuring timely delivery schedules.
- Monitored equipment performance and reported maintenance needs promptly.
Warehouse Worker
Target
Savannah, GA
01.2019 - 07.2019
- Maintained cleanliness and organization of warehouse space to enhance productivity.
- Implemented process improvements that reduced handling time for incoming goods.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
Education
Certified Medical Assistant -
Sanford Brown College
Dunwoody, GA11-2013
Skills
- OSHA Certified
- Experience with SAP ERP
- Proficient in Microsoft 365
- Team supervision
- Site coordination
- Site safety
- Construction safety
- Staff management
- Security awareness
Timeline
Site Supervisor
Securitas Security Services USA (aldi Jefferson)
01.2026 - Current
Client Service Representative
Morgan Stanley, Wealth Management
02.2025 - 11.2025
Patient Service Representative
North American Dental Group
05.2024 - 12.2024
Customer Service Representative
TTEC
09.2023 - 11.2023
Armed Patrol Officer
CSA Sea Pines
09.2023 - 11.2023
Deputy Sheriff Recruit
Chatham County Sheriff’s Office
09.2023 - 11.2023
Medical Assistant
Endocrinology & Diabetes of Georgia
09.2023 - 11.2023
Security Officer
Trident Security Services, Inc.
02.2023 - 06.2023
Security officer
RUAG Ammotec USA
08.2022 - 11.2022
Rural Carrier
United States Postal Service
02.2022 - 07.2023
Warehouse Worker
Home Depot
06.2019 - 07.2020
Warehouse Worker
Target
01.2019 - 07.2019
Certified Medical Assistant -
Sanford Brown College