Eriasia Johnson
Acworth
Summary
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CNA - Certified Nursing Assistant
Wellstar Health System
03.2024 - Current
- Protects rights and dignity of patients.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Maintains confidentiality adhering to HIPAA regulations and recommended privacy procedures.
- Participates in hourly patient rounding.
- Answers telephone and call lights promptly, professionally and notifies appropriate individual of need for follow-up.
- Resolves patient concerns or escalates to the charge nurse as appropriate to resolve patient concerns.
- Proactively offers assistance and comfort measures to patients and families.
- Present self in positive and professional manner and show sensitivity to concerns and needs of others.
- Provides patient care under the direction of the RN.
- Provides patient care needs (ex: hygiene, nutrition, elimination, physical comfort measures) and additional advanced skills based on unit specific requirements (ex. phlebotomy, EKG, removal of catheters and initiation of IVs).
- Answers telephone and call lights promptly, professionally and notifies appropriate individual of need for follow-up.
- Assist RN and other members of health care team with care delivery as assigned.
- Assist in direct patient admission.
- Monitors data entry for key patient safety information.
- Participates in charge reconciliation.
- Performs audits as requested.
- Teamwork - Supports initiatives of the Health care team.
- Participates in unit performance improvement initiatives.
- Supports professional nursing practice through shared leadership, evidenced-based practice and ethical accountability.
- Transports unit supplies, patient care supplies, medications and equipment as assigned.
- Practices accountability. Communication - Uses effective written and oral communication skills with patients, staff, physicians, family and visitors, i.e. AIDET (Acknowledge, Introduce, Duration, Explain, Thank you).
- Uses safety communication techniques, i.e. Ask a question, Request a change, Voice a concern, Use chain of command when necessary (ARCC).
- Communicates completion of assignment/ duties to RN or Charge Nurse.
- Documents completion of task (Electronic Medical Record).
- Communicates patient care concerns/problems/emergencies to the RN or Charge Nurse in a timely manner.
- Real time communication is required.
- Uses positive and effective communication with all members of healthcare team, patients and families.
- Maintains equipment i.e. blood pressure machines, glucometers, and other patient care equipment.
- When devices are not in properly working order, tag, and report to appropriate personnel.
- Communicates with patient and updates white boards with information.
- Knowledgeable, maintains, and acts as unit expert regarding patient care documentation tools related to their role in the event of downtime. Safety and Infection Control - Provides a safe environment for the provision of patient care.
- Consistent use of proper hand hygiene.
- Keeps patient rooms and unit areas clean and free of clutter.
- Follows appropriate PPE/infection control policies in between patient care and equipment usage.
- Reinforces the importance of universal precautions (i.e. hand washing, PPE, safety).
- Utilizes proper body mechanics, patient safe handling devices (i.e. lifts, transfer equipment, etc.), and additional assistive devices (i.e. walkers, gait belts).
- Performs
Phlebotomist
Actalent
01.2025 - 06.2025
- Contract Position
- Perform phlebotomy
- Check vital signs as needed
- Assist with patient mobility in limited circumstances
- Stock supply closets during down time
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
CNA - Certified Nursing Assistant
Consolidated Medical Staffing
03.2022 - 08.2024
- 1. Assisted Living
- Acute Care
- Memory Care
- Long Term Care/ Rehab
- Turning or moving patients
- Bathing patients
- Grooming patients by brushing their hair, teeth, shaving them, etc.
- Feeding patients and documenting their food and liquid intake
- Answering patient calls
- Documenting information
- Cleaning rooms and bed linens
- Stocking supplies
- Assisting with some medical procedures
- Safety procedures
- Transporting patients
- Taking care of wounds
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
CNA - Certified Nursing Assistant
Crestview Health and Rehabilitation
10.2023 - 01.2024
- Activities of daily living (ADLs): Helping patients with bathing, grooming, toileting, eating, and moving
- Serving meals: Shopping for groceries and preparing meals
- Vital signs: Measuring and recording vital signs, such as blood pressure, pulse, temperature, and respiration rate
- Health concerns: Listening to and recording patients' health concerns and reporting that information to nurses
- Patient safety: Ensuring that safety protocols are followed
- Patient privacy: Following patient privacy rules
Medical Assistant
Randstad
11.2021 - 11.2022
- Performed in-office procedures
- Responsible for back office duties
- Triaged patients
- Accessed Patients needs
- Covid trained
- Obtained patient vitals
- Responsible for scheduling patients for appointments
- Assisted with insurance verification
- Medical Records
CNA - Certified Nursing Assistant
Fort Sanders Regional Medical Ctr
05.2022 - 06.2022
- Assisting patients with activities of daily living, such as personal hygiene, dressing, and grooming
- Helping patients engage in therapeutic activities, such as group therapy sessions and recreational activities
- Coordinating direct care services
- Providing health and personal care services to patients
- Observing, reporting, and documenting patient conditions and behaviors
- Intervening in medical and/or psychiatric emergencies
- Providing input on treatment programs and planning
- Observing patients to evaluate their progress
- Offering guidance, education, and other forms of interpersonal support to patients and their families
CNA/PCT
Erlanger Health System
04.2021 - 04.2022
- Help patients with procedures such as taking vital signs, performing electrocardiography (ECG), blood draws and other needs. In addition, provide bedside care and advocate patients' needs. Charting.
- Ordered labs
- Triaged Patients
- Float Pool
Customer Care Representative (CCR)/ Data Entry Clerk
Elavon
08.2020 - 08.2021
- Helped customers with complaints and questions, give customers information about products and services, take orders, and process returns.
- By helping customers understand the product and answering questions about their reservations, sometimes seen as having a role in sales.
- Responsible for transferring data from paper formats into computer files or database systems.
Caregiver
Williamsburg Villas
01.2020 - 08.2020
- Turning or moving patients
- Bathing patients
- Grooming patients by brushing their hair, teeth, shaving them, etc.
- Feeding patients and documenting their food and liquid intake
- Answering patient calls
- Documenting information
- Cleaning rooms and bed linens
- Stocking supplies
- Assisting with some medical procedures
- Safety procedures
- Transporting patients
- Taking care of wounds
Customer Service Representative
TeamHealth
06.2018 - 08.2019
- Responsible for processing credit balances for TennCare, Medicaid, Managed Care and commercial for hospital medicine, clinic and anesthesia groups.
- Also, responsible for the posting of emergency, clinic, guarantor and carrier payments. Maintains accuracy and production.
Education
High school or equivalent -
Austin East High School
Knoxville, TN05-2017
Diploma - Nursing
South College
Marietta, GA06-2026
Skills
- Customer Service
- Medical records
- Insurance Verification
- Typing
- Microsoft Office (8 years)
- Customer Support
- Order entry
- Customer Care
- Janitorial
- Medical Billing (1 year)
- Documentation review
- Front desk
- Front Desk
- Call Center
- Document review (1 year)
- Patient care
- Time management
- Vital signs monitoring
- Compassion and empathy
Certification
- CNA
- CPR Certification
- BLS Certification
- Certified Medication Technician January 2024 to January 2025
- Basic Life Support (BLS) January 2021 to January 2023
- NRCMA
Additional Information
Trained in school to be a CNA
Timeline
Phlebotomist
Actalent
01.2025 - 06.2025
CNA - Certified Nursing Assistant
Wellstar Health System
03.2024 - Current
CNA - Certified Nursing Assistant
Crestview Health and Rehabilitation
10.2023 - 01.2024
CNA - Certified Nursing Assistant
Fort Sanders Regional Medical Ctr
05.2022 - 06.2022
CNA - Certified Nursing Assistant
Consolidated Medical Staffing
03.2022 - 08.2024
Medical Assistant
Randstad
11.2021 - 11.2022
CNA/PCT
Erlanger Health System
04.2021 - 04.2022
Customer Care Representative (CCR)/ Data Entry Clerk
Elavon
08.2020 - 08.2021
Caregiver
Williamsburg Villas
01.2020 - 08.2020
Customer Service Representative
TeamHealth
06.2018 - 08.2019
High school or equivalent -
Austin East High School
Diploma - Nursing
South College
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