Eric Harding

- Managed high-value vendor-managed inventory programs, aligning delivery performance with customer service standards.

- Served as a key contact for customer accounts, resolving service issues and adapting inventory plans to evolving business needs.

- Conducted regular business reviews with vendors and internal stakeholders to strengthen alignment and trust.

- Leveraged forecasting and sales data to maintain optimal stock levels and reduce customer service disruptions by 50%.

- Built long-term partnerships with internal teams and external partners, reducing excess inventory by 80%.

- Acted as primary liaison for over 200 vendors, leading virtual onboarding, training, and continued support on logistics systems.

- Collaborated across departments to create seasonal and regional demand plans, improving product availability and customer satisfaction.

- Spearheaded cross-regional project to restore out-of-stock items in over 100 stores, strengthening customer trust and driving sales.

- Partnered with carriers and DCs to streamline communication, improving delivery KPIs and fostering long-term logistics relationships.