Eric L. Goldsmith
Buford,Ga
Summary
Experienced CDL Class B driver with Air Brake Endorsement since 2002, proficient in handling vehicles up to 43-foot pup trailers weighing up to 53,000 lbs. Successful sales career spanning over 25 years, focusing on advertising and national products. Proven expertise in team leadership, employee motivation, and building lasting customer connections. Committed to delivering exceptional results in a fast-paced sales setting.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Advertising Sales Representative
The Employment Guide
- Developed a new client base for a weekly newspaper publication which is distributed all over the Metro Atlanta area. Worked closely with clients in designing, writing and placing ads, as well as monitoring reader response. Consistently exceeded over $5 K per week in advertising sales.
- Developed client relationships through effective communication and understanding of advertising needs.
- Negotiated contract terms with clients, ensuring mutual benefit and adherence to company policies.
- Helped customers in determining design and layout of sold and spec ads.
- Sent clients estimates of costs for advertising products or services and followed up by phone call or email.
- Managed multiple accounts simultaneously while ensuring timely delivery of projects and exceptional client satisfaction.
Manager
Chic-Fil-A Restaurant
- Managed daily shifts. Responsibilities included in-store advertising, training staff, inventory control, promoting customer service and meticulously nightly, weekly and monthly closeouts.
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Resolved customer complaints promptly, improving overall dining experience and loyalty.
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
Product Sales Manager
Krispy Kreme Doughnuts
- Managed and coordinated the distribution of our product to existing vendors throughout the Atlanta area in addition to acquiring new vendors. Responsibilities included marketing by setting up displays, maintaining client base, inventory control and recruitment of new stores.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Managed inventory levels to ensure product availability during peak sales periods.
- Delivered exceptional customer service, addressing concerns promptly and ensuring satisfaction for long-term success.
Manager
Denny's Corporation
- Managed inventory control, in-store advertising and conduction staff training. Worked my way up through the organization by starting in the kitchen washing dishes to eventually becoming a manager. By working my way up through the organization, it allowed me to educate and experience first hand all the operations of the business.
- Trained and developed team members on operational procedures and customer engagement techniques.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Coordinated scheduling to align staffing with peak business hours, enhancing team effectiveness.
- Maintained professional, organized, and safe environment for employees and patrons.
Dining Room Manager
Corky's Ribs n BBQ
- Responsibilities included scheduling, nightly closings, and daily tasking of over 20 employees.
- Supervised dining room operations, ensuring smooth service and guest satisfaction.
- Trained and mentored staff on customer service best practices and menu knowledge.
- Coordinated daily floor plans to optimize seating arrangements and minimize wait times.
- Enhanced customer satisfaction by ensuring timely and efficient service in the dining room.
Carediver
Oaks Braselton
01.2025 - 06.2025
- Provided compassionate support to clients, enhancing daily living activities and overall well-being.
- Assisted clients with personal hygiene, grooming, and medication management to ensure health compliance.
- Monitored client behavior and reported changes to family members and healthcare providers promptly.
- Provided compassionate personal care, assisting clients with daily living activities.
Medical Transport Driver
Wheelcare GA
02.2021 - 01.2025
- Operated medical transport vehicles to ensure timely patient pickups and drop-offs.
- Assisted in loading and unloading patients with mobility aids and medical equipment.
- Maintained vehicle cleanliness and compliance with safety regulations and protocols.
- Communicated effectively with healthcare staff regarding patient needs and transportation logistics.
- Monitored traffic patterns to optimize routes for efficiency and reduced travel time.
- Provided compassionate support to patients during transportation, ensuring comfort and safety.
- Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
- Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
- Assisted handicapped customers to safely complete transfers between van and facility.
- Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
- Effectively communicated with dispatch to schedule transport progression and receive new orders.
- Reduced stress for patients by offering emotional support during transport and ensuring they were comfortable throughout the journey.
- Safely transported patients with various medical needs to hospitals, nursing homes, doctor''s appointments, dialysis centers, and other healthcare facilities.
Route Sales Representative
Premium Distributors
01.2006 - 02.2020
- Responsibilities have included ordering, delivery and set up of over 100 skus. I have driven all types of trucks ranging from manual to automatic. I have had responsibility over a national account with 33 stores in Alabama.
- Delivered exceptional customer service to build strong client relationships and foster brand loyalty.
- Conducted inventory assessments to maintain stock levels and minimize discrepancies.
- Displayed products properly at customer sites and according to company specifications and policies.
- Immediately addressed problems with customers to promote speedy resolution.
- Represented wide range of products and brands.
Route Sales Representative
Nestle Ice Cream, Edy's Ice Cream
01.2002 - 01.2006
- Responsibilities include delivery, merchandising, and ordering of ice cream products to Quik Trip Corporation. I have been responsible for 33 stores that have exceeded $600,000 in sales for 3 straight years.
- Managed daily route logistics, ensuring timely deliveries and optimal product distribution.
- Maximized sales through effective territory management and strategic route planning.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Maintained accurate inventory records, ensuring sufficient product availability for customers.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
Product Sales Manager
Schwann's Home Service
01.2000 - 01.2002
- Responsibilities include selling food and home products to residents and stores around the Metro Atlanta area. Consistently met and exceeded sales goals of over $900 worth of products sold per day. My existing customer retention is excellent, as well as my new customer acquisitions.
- Fostered relationships with key clients to drive repeat business and loyalty.
Education
Business Management
University of Central Florida
Courses in Business Management
Brevard Community College
Skills
- Customer service
- Goal oriented
- Customer satisfaction
- Relationship building
Certification
Class B CDL
PCA certificate
Timeline
Carediver
Oaks Braselton
01.2025 - 06.2025
Medical Transport Driver
Wheelcare GA
02.2021 - 01.2025
Route Sales Representative
Premium Distributors
01.2006 - 02.2020
Route Sales Representative
Nestle Ice Cream, Edy's Ice Cream
01.2002 - 01.2006
Product Sales Manager
Schwann's Home Service
01.2000 - 01.2002
Courses in Business Management
Brevard Community College
Advertising Sales Representative
The Employment Guide
Manager
Chic-Fil-A Restaurant
Product Sales Manager
Krispy Kreme Doughnuts
Manager
Denny's Corporation
Dining Room Manager
Corky's Ribs n BBQ
Business Management
University of Central Florida
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