ERICA ANGLERO
Peachtree City
Summary
Detail-oriented professional with expertise in managing front desk operations and coordinating communication. Demonstrated success in providing comprehensive administrative support and enhancing team collaboration. Proven track record of streamlining processes to improve efficiency.
Overview
1
1
Language
5
5
years of professional experience
Work History
Front Office Administrator
HOBOKEN BOARD OF EDUCATION
Hoboken
09.2021 - 04.2023
- Managed front desk operations to ensure professional visitor engagement.
- Coordinated communication among staff, students, and parents to enhance collaboration.
- Processed incoming calls, directing inquiries to appropriate personnel efficiently.
- Scheduled appointments and maintained calendars for administrative staff support.
- Inputted data into database system with accuracy and timeliness.
- Supported executive team by preparing memos and reports, ensuring timely information flow.
- Reviewed documents and gathered additional information to facilitate accurate paperwork completion.
- Collaborated with IT department to resolve technical issues and ensure software reliability.
Tax Accountant Assistant
Jackson Hewitt
Jersey City
01.2018 - 01.2020
- Assisted clients in completing tax forms and gathering necessary documentation.
- Reviewed financial records for compliance with tax regulations and policies.
- Prepared basic tax returns under supervision for individual and small business clients.
- Generated reports detailing estimated taxes owed according to current regulations.
- Resolved account discrepancies by researching documentation and reconciling differences.
- Analyzed financial statements to identify potential deductions or credits.
- Supported tax accountants with administrative tasks, including data entry and document organization.
- Matched orders with invoices and recorded required information accurately.
Education
High School Diploma -
ST.MARY'S HIGH SCHOOL
Jersey City, NJ05-2005
Skills
- Data entry and document review
- Appointment scheduling and office management
- Communication coordination and technical support
- Customer relationship management
- Memo preparation and word processing
- Reception duties
- Bilingual communication
- Problem solving
- Quick decision making
Languages
Spanish
Professional
Timeline
Front Office Administrator
HOBOKEN BOARD OF EDUCATION
09.2021 - 04.2023
Tax Accountant Assistant
Jackson Hewitt
01.2018 - 01.2020
High School Diploma -
ST.MARY'S HIGH SCHOOL