Erica Ansah
Atlanta
Summary
Dynamic professional with experience at Walmart as a Dispatcher, excelling in customer service and decision-making. Proven ability to optimize delivery routes and enhance communication between drivers and customers. Skilled in data entry and active listening, ensuring efficient operations and high satisfaction levels. Committed to achieving excellence in every task.
Overview
4
4
years of professional experience
Work History
Dispatcher
Walmart
12.2023 - Current
- Managed dispatch operations to ensure timely deliveries and efficient routing of vehicles.
- Coordinated communication between drivers and customers to resolve issues promptly.
- Monitored vehicle locations using GPS tracking systems to optimize delivery routes.
Housekeeper
Georgia Tech
10.2022 - 09.2023
- Maintained cleanliness and organization of guest rooms to enhance overall guest experience.
- Assisted in laundry operations, ensuring timely processing of linens and towels.
- Implemented efficient cleaning techniques, reducing time spent on daily tasks.
- Followed safety protocols for handling cleaning chemicals and equipment.
- Executed deep cleaning tasks during off-peak hours to maintain high standards.
Warehouse Worker
Amazon
01.2022 - 09.2022
- Operated hand trucks and pallet jacks for efficient material handling.
- Loaded and unloaded goods, ensuring proper placement for inventory management.
- Assisted in maintaining cleanliness and organization of warehouse space.
- Monitored stock levels and reported discrepancies to supervisors promptly.
Education
High School Diploma -
SOUTH ATLANTA HIGH SCHOOL
Atlanta, GA05-1999
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
Timeline
Dispatcher
Walmart
12.2023 - Current
Housekeeper
Georgia Tech
10.2022 - 09.2023
Warehouse Worker
Amazon
01.2022 - 09.2022
High School Diploma -
SOUTH ATLANTA HIGH SCHOOL