Erica Frackowiak
Atlanta
Summary
Emotionally intelligent and computer-savvy Executive Assistant with 10+ years experience. Strong interpersonal skills and a lifelong focus on supporting others. A strategic leader with proven track record in driving organizational success and fostering team collaboration. Adept at developing and implementing high-impact strategies, ensuring operational excellence, and adapting to dynamic business environments. Strong communicator with expertise in project management, financial oversight, and stakeholder engagement.
Overview
13
13
years of professional experience
Work History
Executive Business Partner to CEO & CXO
Genesys Health
01.2021 - Current
- Schedule internal and external meetings across multiple time zones while managing Executives calendars to prevent conflict.
- Facilitate communication between staff members allowing workflow to remain uninterrupted
- Execute various administrative task including submission of expense reports, commission tracking, obtain/maintain LLC's and insurance licenses.
- Provide coaching, mentoring, and cross-functional conflict-resolution support to staff on company standards.
Nanny/House Manager
Cook Family
05.2019 - 12.2020
- Organized and managed children’s school schedule and extracurricular activities
- Implemented effective discipline techniques and behavior management strategies
- Provided transportation for children to various activities and appointments.
- Handled household repairs and maintenance.
Personal Assistant to CEO
Green Dot Rental
01.2018 - 01.2019
- Assist with general home office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping
- Run errands, including bank deposits, personal shopping, picking up dry-cleaning and other necessary tasks
- Schedule contractors, maintenance, repair work and supervise projects as needed
- Assisting with the preparation of time consuming or complicated documents or presentations
Executive Assistant to Dr. Ky Dele
TBD
01.2013 - 01.2018
- Maintain CEO’s complex calendar, schedule meetings, and special events
- Negotiate favorable terms and pricing agreements with resorts, vendors, caterers, and other providers
- Write correspondence; proof and edit press releases and other documents to ensure accuracy and consistency
- Airline, hotel, and ground transportation arrangements, both domestic and international
- Also experienced in dealing with private aviation for group trips, and visa/passport requirements
Salon Manager
Natural Identity LLC
01.2015 - 01.2017
- Handled administrative aspects of sales including recorded inventory, customer payments, and daily sales logs
- Acted as liaison between employees and clients to ensure all customer service inquiries, and complaints were handled properly
- Managed 12 employees and was highly effective in handling their needs in relation to scheduling, trainings, and other personal issues
- Coordinate logistics and deliverables for beauty trade shows
- Logistics can include: booking booth and meeting space, registration, packing and sending exhibition material
Executive Assistant to CEO
ProWorthy Global
01.2014 - 01.2017
- Provide administrative and business support
- Secured corporate sponsors to provide support to NFL Youth Football Summer Camps
- Recruited and coordinated volunteers for NFL Youth Football Summer Camps
Partner
Natural Identity Beauty Bar
01.2012 - 01.2015
- Managed all features of business, including customer service, accounting, inventory management, sales, marketing, staffing and training
- Provided outstanding customer service while continuing to grow business
- Provided special anti-oxidant, acne, and microdermabrasion facial services
- Advised clients on proper home-care regimens
Education
Master Cosmetologist -
Paul Mitchell The School Esani
Roswell, GA01.2009
Skills
- Interpersonal skills
- Operations management
- Executive support
- Administrative skills
- Problem resolution
- Project management
- Research and analysis
- High EQ
Timeline
Executive Business Partner to CEO & CXO
Genesys Health
01.2021 - Current
Nanny/House Manager
Cook Family
05.2019 - 12.2020
Personal Assistant to CEO
Green Dot Rental
01.2018 - 01.2019
Salon Manager
Natural Identity LLC
01.2015 - 01.2017
Executive Assistant to CEO
ProWorthy Global
01.2014 - 01.2017
Executive Assistant to Dr. Ky Dele
TBD
01.2013 - 01.2018
Partner
Natural Identity Beauty Bar
01.2012 - 01.2015
Master Cosmetologist -
Paul Mitchell The School Esani
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