Erica Gadsden
Guyton
Summary
Dynamic educator with a proven track record at EOA Head Start, excelling in lesson planning and student assessment. Skilled in utilizing educational technology to enhance engagement and foster creativity. Strong communicator, effectively collaborating with families to support individual student needs and boost parental involvement in education.
Overview
8
8
years of professional experience
Work History
Teacher
EOA Head Start
10.2023 - Current
- Developed and implemented age-appropriate lesson plans to foster children's cognitive and social development.
- Collaborated with families to create supportive learning environments and address individual student needs.
- Assessed student progress regularly, adapting instructional strategies to enhance learning outcomes.
- Organized and facilitated engaging classroom activities that promoted creativity and participation among students.
- Maintained accurate records of student attendance, behavior, and academic performance for reporting purposes.
- Participated in professional development workshops to stay current with best practices in early childhood education.
- Enhanced classroom resources through effective use of educational technology and materials tailored to diverse learning styles.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Increased parental involvement in students' education by organizing regular communication.
Subcontractor Division of Family and Children Serv
Helping Hands Behavioral Solutions
11.2022 - 03.2024
- Supervise visits for children and their families.
- Communicate with foster families, biological families, and the social worker of the case.
- Transport clients to their appointments, visitations with family members, or children.
- Complete assessment reports should be completed within 10 days of the clients' visitations or appointments.
- Helping clients seek employment.
Customer Service Representative
St. George Logistics
03.2021 - 11.2022
- Resolved customer inquiries efficiently, ensuring high satisfaction levels and timely responses.
- Managed order processing through logistics systems, maintaining accuracy and compliance with company protocols.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Collaborated with cross-functional teams to streamline communication and improve service delivery processes.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Distribution Coordinator
America's Second Harves of Coastal Georgia
10.2019 - 02.2021
- Coordinated logistics for food distribution to ensure timely delivery and efficient resource allocation.
- Managed inventory levels, optimizing stock replenishment processes to minimize waste and enhance supply chain efficiency.
- Developed and implemented tracking systems for donations, improving accuracy in reporting and inventory management.
- Trained new staff on operational protocols, fostering a collaborative work environment and ensuring adherence to safety standards.
- Collaborated with community partners to streamline distribution efforts, enhancing service outreach within the region.
- Developed strong relationships with key vendors, negotiating favorable contracts for shipping services and supplies.
House Parent
Park Place Outreach
10.2018 - 01.2020
- Supervised daily activities, ensuring safety and well-being of youth residents.
- Developed and implemented structured programs to enhance life skills and personal growth.
- Coordinated communication between families, staff, and external agencies for comprehensive support.
- Trained and mentored new staff on best practices for youth engagement and crisis intervention.
- Facilitated conflict resolution sessions, promoting positive relationships among residents.
- Monitored behavioral patterns, documenting progress to inform individualized care plans.
- Organized recreational activities that fostered teamwork and community among residents.
- Evaluated program effectiveness, recommending improvements to enhance service delivery quality.
- Promoted a sense of belonging among residents by fostering a positive group dynamic that emphasized mutual respect, empathy, and understanding.
- Boosted self-esteem among residents by celebrating individual achievements and encouraging personal growth opportunities.
Receptionist
St. Joseph/Candler Georgia Infirmary
04.2018 - 10.2018
- Managed front desk operations, ensuring seamless patient check-in and appointment scheduling.
- Streamlined communication between departments, improving response times for patient inquiries.
- Maintained accurate patient records using electronic health record systems.
- Coordinated with medical staff to facilitate effective patient care and information exchange.
- Oversaw inventory of office supplies, ensuring availability for operational needs.
- Developed training materials to enhance team understanding of administrative protocols and software usage.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
No Degree - CDA Child Development Associate
ProSolutions Training
Online04-2025
Bachelor of Science - Healthcare Management
South University Savannah
GA12-2014
Associate of Science - Medical Office Administration
Virginia College
Pensacola, FL06-2012
Skills
- Lesson planning
- Student assessment
- Classroom management
- Educational technology
- Professional development
- Communication skills
- Motivating students
- Student engagement
- Parent-teacher communication
Timeline
Teacher
EOA Head Start
10.2023 - Current
Subcontractor Division of Family and Children Serv
Helping Hands Behavioral Solutions
11.2022 - 03.2024
Customer Service Representative
St. George Logistics
03.2021 - 11.2022
Distribution Coordinator
America's Second Harves of Coastal Georgia
10.2019 - 02.2021
House Parent
Park Place Outreach
10.2018 - 01.2020
Receptionist
St. Joseph/Candler Georgia Infirmary
04.2018 - 10.2018
No Degree - CDA Child Development Associate
ProSolutions Training
Bachelor of Science - Healthcare Management
South University Savannah
Associate of Science - Medical Office Administration
Virginia College