Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Pendleton

Valdosta

Summary

Upbeat floor staff member known for high productivity and efficient task completion. Skilled in customer service and point-of-sale systems. Good at using communication, teamwork, and adaptability to ensure smooth operations and positive customer experiences.

Overview

1
1
year of professional experience

Work History

Floor Staff Member

Georgia Theater Company
Valdosta
02.2025 - Current
  • Provided exceptional customer service, recognized by management for performance excellence.
  • Assisted customers with ticket purchases and seating inquiries to enhance their experience.
  • Maintained cleanliness and organization of theater areas to ensure pleasant environments.
  • Operated concession stand, preparing snacks for patrons efficiently.
  • Utilized product knowledge to upsell and cross-sell, maximizing overall purchase values.
  • Checked tickets at entrance to ensure accurate guest entry and security.
  • Completed sales transactions accurately and promptly to optimize operational efficiency.
  • Maintained comprehensive knowledge of store products to deliver accurate information.

Education

High School Diploma -

Delta Innovative School
Valdosta
05-2025

Skills

  • Customer service
  • Time management
  • Sales techniques
  • Cash handling
  • Cleaning services
  • POS operation
  • Flexible scheduling

Timeline

Floor Staff Member

Georgia Theater Company
02.2025 - Current

High School Diploma -

Delta Innovative School
Erica Pendleton