ERICA THOMAS
Jonesboro
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Self-motivated Administrator II brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
1
1
year of professional experience
Work History
Administrator II
MARTA
10.2007 - 01.2009
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Maintained personnel records and updated internal databases to support document management.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Maintained a multi million dollar budget for the Bus Transportation Department.
- Provide weekly reports showing the amount of overtime overage.
- Created a detailed budget to present to the Director and Executive Director.
Education
Cyber Security
Southern Crescent Technical College
Griffin, GA11.2024
Skills
- Executive Support
- Employee Supervision
- Supplies Ordering
- Presentation Creation
Timeline
Administrator II
MARTA
10.2007 - 01.2009
Cyber Security
Southern Crescent Technical College
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