Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Erica Thomas

Covington

Summary

Dynamic event planning professional, excelling in budget management and vendor+ client relations. Adept at leading teams to deliver exceptional client experiences while developing innovative marketing strategies. Strong communicator and strategic thinker, committed to enhancing service offerings and operational efficiency.

Overview

15
15
years of professional experience

Work History

Founder- Lead Planner + Designer

Blush and Bashful Events
Covington
07.2017 - Current
  • Built strong relationships with vendors to enhance service offerings.
  • Coordinated logistics and supplier management for seamless event execution.
  • Developed unique event themes and concepts for diverse clientele.
  • Led a team of planners to ensure high-quality client experiences.
  • Designed marketing materials and strategies to promote events effectively.
  • Managed budgets and financial planning for various projects efficiently.
  • Oversaw on-site operations to maintain smooth event flow and coordination.
  • Recruited, hired and trained staff members to ensure that operational goals were met.
  • Provided exceptional customer service, addressing client needs promptly.
  • Managed day-to-day activities across multiple departments within the organization.

Flight Attendant

AirTran Airways and Southwest Airlines
Atlanta
05.2010 - 09.2017
  • Delivered exceptional in-flight customer service to enhance passenger experience.
  • Conducted safety demonstrations and ensured compliance with airline regulations.
  • Assisted passengers with boarding and deplaning processes efficiently and courteously.
  • Managed cabin inventory and replenished supplies for optimal service delivery.
  • Responded promptly to passenger inquiries and resolved concerns effectively.
  • Monitored cabin environment to ensure comfort and safety throughout the flight.
  • Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
  • Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
  • Participated in pre-flight briefings to discuss flight details, weather and service plans.
  • Greeted passengers, answered questions, and directed them to their seats.
  • Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
  • Responded to medical emergencies as needed during flights.
  • Demonstrated safety equipment and procedures to meet FAA guidelines.
  • Adhered to company policies regarding security measures and protocol at all times.
  • Conducted preflight checks to assess general condition and cleanliness of aircraft.

Education

Bachelor of Arts - Recreation And Leisure Studies

University of Georgia
Athens, GA
05-2010

Skills

  • Event planning
  • Budget management
  • Vendor relations
  • Team leadership
  • Marketing strategy
  • Logistics coordination
  • Effective communication
  • Problem solving
  • Time management
  • Operational oversight
  • Client engagement
  • Strategic thinking
  • Staff management
  • Revenue development
  • Contract management
  • Contract negotiation
  • Marketing
  • Entrepreneurial and innovative

References

References available upon request.

Timeline

Founder- Lead Planner + Designer

Blush and Bashful Events
07.2017 - Current

Flight Attendant

AirTran Airways and Southwest Airlines
05.2010 - 09.2017

Bachelor of Arts - Recreation And Leisure Studies

University of Georgia

Similar Profiles

CREATE PROFILE
Erica Thomas