Erica Tumbling
Tifton
Summary
Dynamic direct support professional with expertise in medical billing and coding. Proven ability to implement care plans while ensuring HIPAA compliance. Strong focus on enhancing client well-being through effective communication and trust-building. Committed to delivering quality service in diverse environments.
Overview
11
11
years of professional experience
4
4
Certifications
Work History
Direct Support Professional (DSP)
Diversified Enterprises
Tifton
10.2025 - Current
- Supported individuals with daily living activities and personal care to promote independence and enhance quality of life.
- Supported clients in developing social skills and community engagement.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Observed client behavior and communicated changes to supervisory staff to ensure timely interventions and support.
- Recorded client progress and maintained detailed service records to facilitate personalized care and improve service delivery.
- Facilitated recreational activities to enhance client well-being and enjoyment.
Personal Care Assistant
ResCare
Tifton
07.2016 - 01.2020
- Delivered compassionate patient care, fostering trust and comfort for each client.
- Ensured safe, secure environment while assisting with activities of daily living to enhance patient well-being.
- Documented patient condition, behavior changes, and activities in daily logs to support effective care planning.
- Respected patient privacy and maintained confidentiality.
Home Health Aide
Compassion Comfort and Care
Albany
09.2017 - 03.2018
- Facilitated activities of daily living such as mobility, dressing, and personal hygiene assistance to promote independence.
- Monitored health by checking pulse and respiration, supporting prescribed exercises, and changing dressings.
- Delivered personal and homemaking services to enhance quality of life for elderly, convalescent, and disabled individuals.
- Maintained accurate and up-to-date records of services performed.
Behavioral Support Specialist
Diversified Enterprises
Tifton
03.2016 - 07.2017
- Created a safe environment by implementing and upholding policies and procedures.
- Recorded services provided, patient condition, and behavioral changes to inform care adjustments.
- Delivered personal care services aligned with care plans to enhance patient well-being.
Home Health Aide
Wear Healthcare
Albany
06.2015 - 02.2016
- Provided personal care, dressing, grooming, and mobility support to enhance client comfort and dignity.
- Facilitated clear communication with clients, family members, and co-workers to ensure coordinated care.
- Recorded patient activities and changes in behavior to inform care plans and support health monitoring.
Education
Diploma - Medical Administrative Assistant
Ultimate Medical Academy
Tampa, FL01-2018
Some College (No Degree) - Phlebotomy Technechian
Medical Institute of South Georgia
Douglas, GASkills
- Medical terminology expertise
- Medical billing and coding
- Third-party billing
- Medicare and Medicaid
- HMO and PPO plans
- CMS-1500 claim form
- Billing cycle management
- Electronic health records (EHR/EMR)
- Medical records management
- Patient processing and registration
- HIPAA compliance
- Anatomy and physiology knowledge
- ICD-9 and ICD-10 proficiency
- Medical administration
- Medical office pathophysiology
- Computer information systems
- MS Office proficiency
- MS Office proficiency
Education And Professional Development
- Ycarte Health Career Center, Phlebotomy Health Technician Program, 12/20
- Ultimate Medical Academy, Diploma – Medical Administrative Assistant, 12/18
Key Qualifications
- Basic Coding Skills for ICD / CPT
- Medical Billing
- Third Party
- Medicare
- Medicaid
- HMO
- PPO
- CMS1500 Claim Form
- Billing Cycle
- Claims Appeal Process
- Medical Records Management
- Release of Information
- Electronic Health Records
- EHR / EMR
- Computer Information Systems
- HIPAA Compliance
- Anatomy & Physiology
- ICD-9
- ICD-10
- Medical Administrative Assistant
- Medical Terminology
- Patient Processing
- Patient Registration
- Medical Laws & Ethics
- Pathophysiology for Medical Office
- Principles of Management
- Medical Transcription
- Office Accounting
- MS Office / MS Word
Languages
English
Professional
Certification
Certified Phlebotomy Technician
Timeline
Direct Support Professional (DSP)
Diversified Enterprises
10.2025 - Current
Home Health Aide
Compassion Comfort and Care
09.2017 - 03.2018
Personal Care Assistant
ResCare
07.2016 - 01.2020
Behavioral Support Specialist
Diversified Enterprises
03.2016 - 07.2017
Home Health Aide
Wear Healthcare
06.2015 - 02.2016
Diploma - Medical Administrative Assistant
Ultimate Medical Academy
Some College (No Degree) - Phlebotomy Technechian
Medical Institute of South Georgia