Erica Whitfield
College Park
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
10
10
years of professional experience
Work History
Business Owner/Operator
Topgunz Logistics, LLC.
01.2021 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Assessed financial reports and statements regularly to update processes and operations for greater profitability.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed vehicles in fleet, identifying those requiring immediate repair work and minor maintenance.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Complied company policies and procedures regarding safe vehicle operations.
- Interacted well with customers to build connections and nurture relationships.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Mitigated business risks by working closely with staff members and assessing performance.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Reduced operational risks while organizing data to forecast performance trends.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
COVID-19 Unit RN Travel Nurse
Aya Healthcare
12.2020 - 05.2021
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Complied with infectious disease measures to reduce spread of COVID-19 between patients, families and medical personnel.
- Responded to and documented sudden condition changes in patients with moderate to severe COVID-19 symptoms.
- Participated in development of Patient Care Plans for patients experiencing COVID-19.
- Educated patients and families about COVID-19 related illnesses, recommended protective measures and treatments.
- Checked and recorded vital signs of patients and reported changes in patients' behavior or conditions.
- Mitigated hazard potential from patients with communicable diseases.
- Administered medications, assessed changes and reported results to doctors.
- Maintained confidentiality regarding test results and other protected patient information.
- Assessed and documented changes in patient's condition and prepared patient for transfer to higher level of care.
- Triaged patients and delegated treatment needs to qualified staff and specialized departments.
- Administered medications and treatments as ordered by physician.
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems,
Labor Delivery Nurse
Piedmont Medical Center
05.2020 - 10.2020
- Managed preterm deliveries and provided postpartum care
- Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient, and attending to baby after birth.
- Coordinated care of low and high-risk laboring women of childbearing age and immediate stabilization of newborn following delivery.
- Took records of birthdates and times, baby weights, lengths, head circumferences and APGAR scores.
- Assisted doctors in monitoring baby and mother health during labor.
- Completed comprehensive assessment of patient and family needs to identify outcomes, establish care plans, monitor progress, and modify care plan.
- Counseled families and patients through postpartum issues.
- Administered epidural and patient controlled analgesia to block pain from labor contractions and during birth.
- Monitored prenatal development during checkups.
- Liaised with members of healthcare team to assess and coordinate patient discharge planning needs.
- Provided emotional support and guidance to new mothers and families during labor, delivery and postpartum.
- Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood.
- Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress.
- Supported physicians in both planned and emergency Cesarean section procedures.
- Worked closely with doctors and midwives in coaching pregnant women through childbirth and post-natal recovery.
- Assessed infant health directly after birth using APGAR and monitored health for specified amount of time for any changes in status.
- Performed vital signs checks and administered vaccinations to infants following birth.
- Aided with induction of labor for women suffering from complications such as preeclampsia.
- Managed epidural analgesia infusions and monitored vital signs during labor and delivery.
- Conducted comprehensive physical assessments and assisted with pain management.
- Collaborated with interdisciplinary teams to foster smooth transitions of newborns to maternal child unit.
- Developed and implemented strategies to improve labor and delivery processes and patient outcomes.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Evaluated patient histories, complaints, and current symptoms.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent
- Monitored patient reactions after administering medications and IV therapies.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Charge Nurse-Registered Nurse
Palmetto Health Richland- Heart Hospital Cardiovascular Intensive Care Unit
08.2016 - 10.2020
- Supervised RNs, LPNs and CNAs and served as a preceptor/mentor to new graduate nursing students
- Worked closely with in house- unit cardiologists with accurate reporting recording of laboratory values with follow up treatment
- Recognized life-threatening arrhythmias and means of treatment for patients in cardiac monitors
- Caring for A-lines, monitoring Swan-Ganz catheters, drawing ABG's and other labs, interpreting and reporting results for proper medical management
- Provided direct nursing care to critically ill patients, post-surgical coronary artery bypass graft, valve, LVAD placement, and vascular cases
- Administered the prescribed medications, changed dressings, clean the wounds and monitor the body
- Treating cardiovascular diseases under the supervision of expert physicians
- Checking pulmonary edema in order to identify abnormal respiratory patterns
- Assisting physicians in open-heart surgery procedures
- Helping patients to stand, kneel, move and bend without inflicting injuries
- Worked with patients diagnosed with chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes or sepsis to asses needs and determine best options for care.
- Assisted in development and implementation of new policies and procedures to improve healthcare quality.
- Managed patients recovering from medical or surgical procedures.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Registered Nurse Resource/Float Pool (Travel Nurse)
Trinity Healthcare Staffing Group, Regional Medical Center
02.2016 - 08.2016
- Accommodated and floated to any of the 15 inpatient departments in the hospital that were short staffed or required additional assistance without advance notice on a day to day basis
- Prioritized nursing care for assigned cardiac patients based on assessed data or identified needs
- Administered medications intravenously, by injection orally or other methods
- Provided emotional support for patient and family
- Performed total patient head to toe assessments, PICC lines, nephrostomy tubes, urinary catheters, PEG tubes, oxygen therapy, intravenous therapy and ostomies
- Coordinated communication among residents, family members, physicians, and coworkers to address problems requiring immediate/long term resolve
- Developed and implement nursing care plans and supervise patients' admissions and discharge procedures
- Reported changes in patients' conditions and other matters of concern requiring prompt attention
- Responsible for patient assessment, medication administration
- Provided a safe and secure environment for patients
- Utilized strong assessment skills to determine necessary patient care
- Performed treatments for patients as prescribed an according to client facility policy, procedures and/or protocols
- Coordinated and prioritized care requiring multi-disciplinary services
- Provided care for patients out of post op surgeries (fractures, bariatric patients, etc.)
- Analyzed EKG and Telemetry rhythms of patients on cardiac monitoring
- Assisted patients with healing and recovery after surgery
- Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and postdischarge care.
Charge Nurse-Registered Nurse
Integris Baptist Medical Center, East Intermediate Care
05.2014 - 01.2016
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.
- Supervised and managed daily scheduling, tasking, and administration.
- Strengthened unit care standards and policies with focus on patient safety and dignity.
- Built rapport with patients and family members to deliver exceptional care.
- Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
- Monitored nursing care, patient assessment processes, and treatment implementations.
- Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
- Implemented quality patient care techniques to align with safety, health, and organizational regulations.
- Cared for patients' wounds and changed dressings.
- Evaluated patient histories, complaints, and current symptoms.
- Assisted in development and implementation of new policies and procedures to improve healthcare quality.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
Education
Bachelors - Science, Nursing
University of Central Oklahoma
Edmond, OK05.2014
Skills
- Basic Life Support (BLS) current
- Advanced Cardiac Life Support (ACLS) current
- Contract Management
- Microsoft Office 365
- Personnel Management
- Business Planning and Strategy
- Strategic Marketing
- Operations Management
- Industry Networking
- Financial Reporting
- Improve Policies
- Management Team Leadership
- Quality Control Planning
- Leadership and People Development
- Crisis Prevention Intervention
- Policy Development
- Process Evaluations
- Duty Delegation
- Employee Performance
- Patient Record Auditing
- Medication Side Effect Knowledge
- Clinical Instruction
- Operational Procedures
- Staff Training
- Operational Standards
- Accurate Documentation
- Nursing Staff Management
- Performance Management
- Start-Up Operations
- Contract Negotiation
Additional Information
- American Red Cross MEMBERSHIPS , Member Delta Epsilon Iota Honor Society Fall 2012-2014 AWARDS/RECOGNITION President’s Honor Roll
Languages
English
Native or Bilingual
Timeline
Business Owner/Operator
Topgunz Logistics, LLC.
01.2021 - Current
COVID-19 Unit RN Travel Nurse
Aya Healthcare
12.2020 - 05.2021
Labor Delivery Nurse
Piedmont Medical Center
05.2020 - 10.2020
Charge Nurse-Registered Nurse
Palmetto Health Richland- Heart Hospital Cardiovascular Intensive Care Unit
08.2016 - 10.2020
Registered Nurse Resource/Float Pool (Travel Nurse)
Trinity Healthcare Staffing Group, Regional Medical Center
02.2016 - 08.2016
Charge Nurse-Registered Nurse
Integris Baptist Medical Center, East Intermediate Care
05.2014 - 01.2016
Bachelors - Science, Nursing
University of Central Oklahoma
Similar Profiles
ARTURO DE LA OARTURO DE LA O
General Manager at South Central Logistics / Exel Logistics LLCGeneral Manager at South Central Logistics / Exel Logistics LLC
Veena Janies DsouzaVeena Janies Dsouza
Administrative officer and Assistant HR at Integrated Freight and Logistics LLC & Modern General Trading LLCAdministrative officer and Assistant HR at Integrated Freight and Logistics LLC & Modern General Trading LLC
Cecilia Salinas GarzaCecilia Salinas Garza
Administrative Bookkeeper/Freight BrokerAccounting at Super Sonic Transport, LLC/JDC Logistics, LLCAdministrative Bookkeeper/Freight BrokerAccounting at Super Sonic Transport, LLC/JDC Logistics, LLC