Erica Y. Holmes
Atlanta
Summary
Financial crimes investigator with over ten years of experience in fraud and money laundering investigations. Expertise in critical analysis, evidence gathering, and report preparation to support informed decision-making. Proven track record of identifying and mitigating financial risks through thorough investigative processes.
Overview
23
23
years of professional experience
Work History
Financial Crimes Senior Investigator I
Truist Bank
Atlanta
09.2024 - Current
- Conduct thorough and detailed investigations of potential financial crimes, including but not limited to money laundering, fraud, and embezzlement.
- Analyze complex financial data and transactions to identify suspicious activities and potential patterns of criminal behavior.
- Collaborate with law enforcement agencies and other internal teams to share information and coordinate efforts to prevent and combat financial crimes.
- Developed and maintained relationships with external partners, including regulatory agencies and industry experts, to enhance knowledge of emerging trends and best practices in financial crimes investigations.
- Utilize various tools and resources to gather and analyze evidence, including but not limited to computer forensics, surveillance footage, and financial records.
- Prepared detailed reports and recommendations based on investigation findings, presenting insights to stakeholders and management to inform decision-making.
- Stay up-to-date on relevant laws, regulations, and industry standards related to financial crimes, and ensure compliance in all investigations.
- Provide guidance and support to other team members, including training and mentoring, to enhance the overall effectiveness of the financial crimes investigations team.
- Identified and mitigated potential risks and vulnerabilities within the organization's systems and processes to strengthen overall security and compliance.
Financial Crimes Investigator II
Truist Bank
Atlanta
06.2020 - 09.2024
- Conduct thorough investigations into potential financial crimes, including fraud, money laundering, and other illegal activities.
- Identified and analyzed patterns and trends related to financial crimes, leveraging extensive knowledge and experience to enhance investigation accuracy.
- Review and analyze financial documents, reports, and other relevant data to identify potential fraudulent activities.
- Collaborated with multiple departments to gather critical information and evidence, supporting thorough and timely investigations.
- Communicated with internal and external stakeholders, including law enforcement agencies, to facilitate effective information sharing on ongoing investigations.
- Collaborate with other financial institutions and organizations to share information and best practices for combating financial crimes.
- Maintain accurate and detailed records of investigations and related activities.
Financial Crimes Investigator I
Truist Bank
Atlanta
07.2015 - 06.2020
- Identified and reported fraud, suspicious transactions, and violations of BSA/AML/OFAC laws and regulations, contributing to compliance and risk mitigation efforts.
- Research transactional anomalies and analyze information produced to detect any patterns of unusual internal or external conduct, identify risk policy breakdowns, and recognize fraudulent activities.
- Conducted timely, comprehensive investigations of customers, noncustomers, and teammates, leveraging all available information to ensure thorough analysis.
- Communicate results of analysis and/or research to appropriate departmental leadership including conclusions and recommendations for next steps.
- Collaborated with Relationship Managers, branch associates, and others to gather client information, serving as primary point of contact for case inquiries and support.
- Participate in BSA/AML/OFAC and/or Fraud related training that may include webinars, periodicals and self-study in order to stay abreast of any related changing laws and regulations.
- Acted as subject matter experts in fraud, BSA/AML, and OFAC for teams supporting the same function.
BSA/AML Investigator
SunTrust Bank
Atlanta
03.2010 - 06.2020
- Stay up to date on Bank Secrecy Act (BSA) regulations and Office of Foreign Assets Control (OFAC)regulations as well as the bank's AML program policies and procedures.Conducted thorough investigations into customer accounts and transaction histories.
- Investigated suspicious transactions to uncover potential money laundering activities, contributing to risk mitigation.
- Coordinated management of complex cases involving multiple relationship accounts and intricate transactions, enhancing investigative effectiveness.
Fraud Investigator V, Team Lead/Senior Investigator
SunTrust Bank
Atlanta
10.2003 - 03.2010
- First point of contact for complex/high dollar cases and escalated concerns from both internal and external clients.
- Assigned and monitored investigator workload and managed ICMS case management workbench to ensure timely case resolution.
- Communicated with internal and external clients about fraudulent items, recoveries, and losses to facilitate resolution and recovery efforts.
- Led special projects with management to streamline processes and improve workflow efficiency.
- Performs constant reviews of Standard Operating Procedures to ensure compliance.
Education
Associate of Science - Biology
Oxford College of Emory University
Oxford, Ga05-1991
Some College (No Degree) - Business Administration
Clayton State University
Morrow, GASkills
- Fraud detection
- Regulatory compliance
- Financial analysis
- Investigative techniques
- Report writing
- Information sharing
- Detail orientation
- Problem solving
- Critical thinking
- Team collaboration
- Training and mentoring
Timeline
Financial Crimes Senior Investigator I
Truist Bank
09.2024 - Current
Financial Crimes Investigator II
Truist Bank
06.2020 - 09.2024
Financial Crimes Investigator I
Truist Bank
07.2015 - 06.2020
BSA/AML Investigator
SunTrust Bank
03.2010 - 06.2020
Fraud Investigator V, Team Lead/Senior Investigator
SunTrust Bank
10.2003 - 03.2010
Associate of Science - Biology
Oxford College of Emory University
Some College (No Degree) - Business Administration
Clayton State University