Erico Graves
Decatur
Summary
Achieved consistent productivity enhancements at Ross Distribution Center by mastering heavy lifting and material handling, alongside honing exceptional communication skills for improved customer retention. Demonstrated adeptness in order picking and processing, significantly boosting efficiency and customer satisfaction through strategic planning and effective teamwork.
Overview
6
6
years of professional experience
Work History
Warehouse Picker
Ross Distribution Center
10.2023 - 07.2024
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
Lawn Care Technician
TruGreen Lawn Care
05.2021 - 09.2023
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
Delivery Driver
DHL
03.2018 - 05.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
High School Diploma -
Mcnair High School
Atlanta, GA05.2007
Skills
- Product Labeling
- Heavy Lifting
- Order picking and processing
- Material Handling
Timeline
Warehouse Picker
Ross Distribution Center
10.2023 - 07.2024
Lawn Care Technician
TruGreen Lawn Care
05.2021 - 09.2023
Delivery Driver
DHL
03.2018 - 05.2020
High School Diploma -
Mcnair High School
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