Erika J Jimenez
Doraville
Summary
To work for a progressive organization in a highly motivating and challenging environment that provides the best opportunities to grow and utilize my potential to the fullest to achieve the organization’s goal while achieving my own.
Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of Norcross rental market for Rental- Apartments properties and impressive financial management skills. Expert user of Onesite and open to learning new software skills.
Overview
9
9
years of professional experience
Work History
Leasing Consultant
Ventron Management
12.2019 - Current
- Responsible for showing and leasing apartment units to prospective residents based on the property’s marketing plan. Generate interest in the community by touring the property with prospects and answering questions about the amenities, local community and other property details. Drive the lease closing process by highlighting the quality of the community and the amenities available at the property. Assist prospects in qualifying for an apartment home by collecting appropriate information and initiating background checks. Track all leads via the guest card system and follow up with all prospects. Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention. Ensure all aspects of the move-in process are completed in advance of lease signing. Maintain a professional appearance and attitude at all times. Escalate any unusual property/resident concerns to the Property Manager in a timely manner.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Shift Leader
Legacy Academy
08.2016 - Current
- A position where I have to direct and coordinate the activities of employees. Enforce safety and sanitation regulations, plan and execute work assignments with productivity as the goal. Inspect products or equipment to detect or malfunctions. Conduct employee training in food operations of work and safety procedures. Confer with management or subordinates to resolve worker problems, complaints, or grievances. Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.
Education
High School Diploma -
Norcross High School
01.2014
Skills
- Fluent bilingual in English and Spanish, Customer service skills, Detail oriented, Organizing skills, Goal oriented, Team player, Problem solver, Time Management, Active Learning, Scheduling, Exceptional verbal & written skills, Microsoft Office Suite, Cash handling, Leadership Skills, Filing, Initiative, Key 55 wpm, Filing, OneSite, Real Page LRO, & Internet Explorer
- Fair housing policies
Timeline
Leasing Consultant
Ventron Management
12.2019 - Current
Shift Leader
Legacy Academy
08.2016 - Current
High School Diploma -
Norcross High School