Erin Benson
Thomson
Summary
Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.
Board-certified Pharmacy Technician excited to bring several years of experience to growing team. Well-versed in all elements of medication dispensing, regulatory compliance, and drug inventory control. Highly proficient in building lasting relationships with patients and customers.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Lead Pharmacy Technician
CVS Pharmacy
Thomson
07.2022 - Current
- Supervised daily pharmacy operations and ensured compliance with regulations.
- Trained and mentored junior pharmacy technicians on procedures and policies.
- Managed inventory levels and coordinated stock replenishment for medications.
- Maintained clean and organized workspaces to promote safety and efficiency.
- Handled customer inquiries and resolved issues related to prescriptions or services.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Oversaw inventory management processes such as ordering, stocking, tracking expiration dates.
- Assisted in the training of new pharmacy technicians and provided feedback on their performance.
- Ordered supplies and restocked shelves when necessary.
- Provided customer service to patients by answering questions related to prescriptions, insurance coverage.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Maintained clean and organized pharmacy shelving and work areas.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
Lead Technician
CVS Pharmacy
Aiken
08.2020 - 07.2022
- Maintained compliance with regulatory standards and best practices.
- Implemented safety protocols for handling pharmaceuticals.
- Collaborated with pharmacists to improve workflow efficiency.
- Managed inventory levels and ensured medication availability.
- Trained and mentored new technicians and interns in procedures.
- Supervised daily pharmacy operations and staff activities.
Pharmacy Technician (inventory specialist)
CVS Pharmacy (target)
Aiken
06.2018 - 08.2020
- Maintained inventory levels and organized stock on shelves.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
Waitress
Beamies At The River
Augusta
06.2014 - 03.2018
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and tables.
- Assisted in training new waitstaff on restaurant policies and procedures.
- Managed cash register and processed payments for guest checks.
- Resolved customer complaints promptly to enhance dining experience.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Education
Associate Degree - Pharmaceutical Medicine
Aiken Technical College
Aiken, SC 08.2016 - 07.2019
Skills
- Inventory management
- Prescription verification
- Pharmacy software
- Compliance procedures
- Pharmacy operations management
- Quality assurance and control
- New hire onboarding
- Workflow optimization
- HIPAA
Certification
- PTCB certified
Accomplishments
- 3.2 GPA
References
References available upon request.
Timeline
Lead Pharmacy Technician
CVS Pharmacy
07.2022 - Current
Lead Technician
CVS Pharmacy
08.2020 - 07.2022
Pharmacy Technician (inventory specialist)
CVS Pharmacy (target)
06.2018 - 08.2020
Associate Degree - Pharmaceutical Medicine
Aiken Technical College
08.2016 - 07.2019
Waitress
Beamies At The River
06.2014 - 03.2018