Erin Greer
Young Harris
Summary
Energetic and compassionate professional with strong foundation in healthcare and patient care principles. Possesses comprehensive understanding of medical terminology and record-keeping, coupled with proficiency in patient interaction and administrative tasks. Committed to delivering high-quality care and improving patient outcomes through attentive support and meticulous documentation.
Overview
17
17
years of professional experience
Work History
Lead CMA
Pandya Medical Center
08.2023 - 09.2024
- Mentored junior staff members on best practices in accounting procedures, fostering a collaborative work environment conducive to professional growth.
- Led team training sessions on regulatory compliance, ensuring adherence to financial laws and standards.
- Conducted thorough risk assessments for potential investments, safeguarding against significant financial losses.
- Improved financial decision-making with in-depth variance analysis and forecasting.
- Initiated cost-saving initiative that significantly cut down on unnecessary expenditure without compromising on quality.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient spirometry.
- Measured patient pulse oximetry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Vision/Hearing tests for physical exams
- Assisted in PAP smears
- IV Drips
CEO
Kellbry LLC
08.2011 - Current
- Led organization, established business direction and actualized operational plans to meet goals.
- Built high-energy, forward-thinking team to modernize legacy operations and keep organization agile in changing conditions.
- Revitalized business plans and realigned company objectives to increase overall profits.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
- Cultivated strong industry relationships with competitors and suppliers to promote cooperative interactions and improve industry insights.
- Devised strategic improvements to resolve issues and spearhead necessary operational updates.
- Controlled business direction changes and provided support during restructurings.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
CMA
North Georgia Rheumatology
01.2016 - 05.2018
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Contributed to efficient office operations by triaging patients by severity of medical complaint.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Used Soap software to process patient payments and update accounts.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
- Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
Communications Officer
Allianz Life
11.2009 - 08.2011
- Evaluated systems, identified issues and developed appropriate solutions.
- Verified personnel credentials and monitored training for regulatory compliance.
- Managed personnel security files for individuals.
- Verified proper handling and routing of all communications and classified data .
Administrative Assistant
Stanley Security Solutions Inc.
03.2008 - 11.2009
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
- Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
- Liaised between internal and external stakeholders to provide updated project status and performance reports.
Education
High School Diploma -
Blaine High School
Associate of Arts - Nursing
Anoka-Ramsey Community College
Minneapolis, MNAssociate of Arts - Medical Assistant
Everest College
Skills
- Office administration
- Medical terminology
- OB/GYN procedures
- Vital signs monitoring
- Inventory and supply management
- Patient management
- Patient-focused care
- HIPAA compliance
- Simple dressings
- Electronic health records
- CPR
- Sterilization techniques
- Patient triage
- Phlebotomy
- Suture removal
Accomplishments
- Payroll Assistance - Assisted with payroll preparation and entered data into cumulative payroll document.
- Multitasking - Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
- Oversaw Over due accounts.
- Scheduling - Managed daily schedules and sales leads for all Sr. and Jr. Loan Officers.
- Increased office organization by developing more efficient filing system and customer database protocols.
- Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
- Selected to train new office personnel in policies, procedures, and office management software.
- Medical Records - Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.
- Reporting - Maintained status reports to provide management with updated information for client projects.
Experience
["Secretaries and Administrative Assistants, Except Legal, Medical, and Executive"],["Public Relations and Fundraising Managers"],[],["Chief Executives"]
Education and Training
other,false,other,other
Name
Hi, I’m
Timeline
Lead CMA
Pandya Medical Center
08.2023 - 09.2024
CMA
North Georgia Rheumatology
01.2016 - 05.2018
CEO
Kellbry LLC
08.2011 - Current
Communications Officer
Allianz Life
11.2009 - 08.2011
Administrative Assistant
Stanley Security Solutions Inc.
03.2008 - 11.2009
Associate of Arts - Nursing
Anoka-Ramsey Community College
High School Diploma -
Blaine High School
Associate of Arts - Medical Assistant
Everest College
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