Erin Ricks
Alamo
Summary
Motivated and compassionate hospitality professional with 3 years of experience as a restaurant waiter and kitchen staff. Proven ability to manage time effectively, consistently arrive early, and maintain strong multitasking skills in fast-paced environments. Known for exceptional people skills, professionalism, and a caring attitude. Currently completing high school while taking college-level courses in business and biomedical science, and seeking to transition into a care aide role where strong empathy, reliability, and communication can contribute to high-quality patient support.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Day Day New
08.2025 - Current
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
- Processed orders and sent to kitchen employees for preparation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Restaurant Waiter
Chicken Box of McRae Ga
09.2023 - 08.2025
- Provided prompt and attentive service to enhance customer dining experience.
- Managed multiple tables efficiently, ensuring timely order delivery.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Maintained cleanliness and organization of dining area to meet health standards.
- Handled cash transactions accurately, ensuring proper end-of-shift reconciliation.
- Developed strong rapport with regular customers, fostering loyalty and repeat business.
- Resolved customer complaints swiftly, enhancing overall satisfaction and retention.
- Maintained clean and organized dining areas for optimal guest experience.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Education
No Degree - Business, Biomedical Sciences
Brewton Parker College
Mount Vernon05-2030
High School Diploma -
Wheeler County High School
Alamo, GA05-2026
Skills
- Customer service
- Order processing
- Cash handling
- Communication skills
- Time management
- Cleanliness standards
- Attention to detail
- Positive demeanor
- Allergy awareness
Timeline
Restaurant Waiter
Day Day New
08.2025 - Current
Restaurant Waiter
Chicken Box of McRae Ga
09.2023 - 08.2025
No Degree - Business, Biomedical Sciences
Brewton Parker College
High School Diploma -
Wheeler County High School