Erin Ricks
Alamo
Summary
Motivated and compassionate hospitality professional with 3 years of experience as a restaurant waiter and kitchen staff. Proven ability to manage time effectively, consistently arrive early, and maintain strong multitasking skills in fast-paced environments. Known for exceptional people skills, professionalism, and a caring attitude. Currently completing high school while taking college-level courses in business and biomedical science, and seeking to transition into a care aide role where strong empathy, reliability, and communication can contribute to high-quality patient support.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Day Day New
McRae, GA
08.2025 - Current
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
- Processed orders and sent to kitchen employees for preparation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Restaurant Waiter
Chicken Box of McRae Ga
McRae, GA
09.2023 - 08.2025
- Provided prompt and attentive service to enhance customer dining experience.
- Managed multiple tables efficiently, ensuring timely order delivery.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Maintained cleanliness and organization of dining area to meet health standards.
- Handled cash transactions accurately, ensuring proper end-of-shift reconciliation.
- Developed strong rapport with regular customers, fostering loyalty and repeat business.
- Resolved customer complaints swiftly, enhancing overall satisfaction and retention.
- Maintained clean and organized dining areas for optimal guest experience.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Education
No Degree - Business, Biomedical Sciences
Brewton Parker College
Mount Vernon05-2030
High School Diploma -
Wheeler County High School
Alamo, GA05-2026
Skills
- Customer service
- Order processing
- Cash handling
- Communication skills
- Time management
- Cleanliness standards
- Attention to detail
- Positive demeanor
- Allergy awareness
Timeline
Restaurant Waiter
Day Day New
08.2025 - Current
Restaurant Waiter
Chicken Box of McRae Ga
09.2023 - 08.2025
No Degree - Business, Biomedical Sciences
Brewton Parker College
High School Diploma -
Wheeler County High School