Erin Thomas
Trion
Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail, and great observation and organizational skills. Understanding of medical terms and trained to work in a stressful, fast paced environment.
Overview
7
7
years of professional experience
Work History
Financial Assistant Controller
Oakview Health And Rehabilitation
10.2021 - Current
- Reconciled statements and accounts and resolved variances.
- Supported clients'' needs by providing timely responses to inquiries regarding account status or transactions processed.
- Enhanced revenue generation with timely submission of accurate insurance claims while adhering to regulations and guidelines.
- Handled insurance claims processing with precision, maximizing reimbursements and minimizing financial burden on patients.
- Improved meeting efficiency with the implementation of clear objectives, structured agendas, and concise documentation.
Clerical Assistant
Tullahoma Pediatrics
06.2021 - Current
- Answer phones, greet visitors, and answer basic visitor questions
- Check-in and discharge patients from facility while also scheduling their next appointment
- Call insurance companies to verify and determine benefits and eligibility
- Sort, organize, and maintain office records
- Scan incoming materials to determine optimal classification and current file destination.
Server
2 Logan's Roadhouse
09.2017 - 08.2021
- Upheld high sanitation and safety standards while delivering and serving food
- Transported food products, cleaned tables and counters, and stocked dining room supplies
- Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service
- Answered phones and took phone orders for customer pick up or delivery
- Used POS system to accurately input orders and process payments.
Registration Clerk
Vanderbilt - Harton Hospital
09.2019 - 06.2021
- Entered patient and admissions data into multiple different softwares to accurately document services
- Collected required co-payments and deposits according to patient insurance coverage
- Communicated billing and insurance requirements to patients and facilitated referrals to financial assistance
- Verified eligibility and obtained authorization for patient admissions
- Obtained and accurately entered demographic, clinical, and financial data into computer system
- Answered telephone promptly and politely provided information and assistance
- Provided front desk support and customer service satisfaction to patients, with courtesy, respect, and professionalism.
Education
High School Diploma -
Tullahoma High School
Tullahoma, TN05.2017
Skills
- Customer Service
- Office Administration
- Accounts receivable management
- Flexible and Adaptable
Timeline
Financial Assistant Controller
Oakview Health And Rehabilitation
10.2021 - Current
Clerical Assistant
Tullahoma Pediatrics
06.2021 - Current
Registration Clerk
Vanderbilt - Harton Hospital
09.2019 - 06.2021
Server
2 Logan's Roadhouse
09.2017 - 08.2021
High School Diploma -
Tullahoma High School
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