Erum Baig
Atlanta
Summary
Developed skills in fast-paced environment, including effective communication, time management, and resource allocation. Seeking to transition into new field where these skills can be leveraged to drive efficiency and productivity. Focused on delivering results through strategic planning and coordination.
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
2
2
years of professional experience
Work History
Scheduler
Northside Hospital Forsyth
03.2025 - Current
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with clinical staff and team members to understand supply needs and bring levels within desired tolerances.
PATIENT ACCESS REPRESENTATIVE
Endeavor Health
12.2022 - 11.2024
- Facilitate patient check-ins, ensuring seamless flow and accuracy in record management
- Resolved patient inquiries, enhancing satisfaction and reducing wait times by measurable results
- Coordinated with healthcare providers to optimize appointment scheduling and resource allocation
- Implemented efficient data entry protocols, minimizing errors and improving data integrity
- Collaborated with insurance companies, ensuring timely processing of claims and payments
- Utilized EPIC (EMR)
- Streamlined patient access processes, enhancing efficiency and reducing wait times
- Fostered positive relationships with patients and healthcare providers
MEDICAL ASSISTANT
Women's Health First
05.2023 - 08.2023
- Assisted in women's health procedures, fostering a supportive environment
- Coordinated patient care, enhancing clinic efficiency and patient satisfaction
- Eagerly engaged in various medical tasks, from taking vitals to assisting with examinations
- Demonstrated a passion for women's healthcare
- Provided compassionate care to patients, addressing concerns and offering guidance
- Contributed to a positive, welcoming clinic atmosphere
- Streamlined administrative processes, reducing wait times and improving patient flow
- Actively participated in team efforts to enhance service quality
- Embraced diverse medical tasks, from vital sign monitoring to examination assistance
- Demonstrated unwavering commitment to women's healthcare advancement
Education
Bachelor of Science - Public Health
University of Cincinnati
Cincinnati, OH05-2026
Certificate - Medical Assistant
William Rainey Harper College
Palatine, IL05-2023
Skills
- Patient care
- Medical terminology
- Electronic health records
- Appointment scheduling
- Customer service
- Attention to detail
- Microsoft Office Suite
- Problem solving
- HIPAA compliance
- Cerner EMR
- Epic EMR
- Insurance billing
- Medical billing
Languages
Hindi
Professional Working
Urdu
Full Professional
Timeline
Scheduler
Northside Hospital Forsyth
03.2025 - Current
MEDICAL ASSISTANT
Women's Health First
05.2023 - 08.2023
PATIENT ACCESS REPRESENTATIVE
Endeavor Health
12.2022 - 11.2024
Bachelor of Science - Public Health
University of Cincinnati
Certificate - Medical Assistant
William Rainey Harper College
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