Erykah Daniels
Atlanta
Summary
Dedicated and determined team member with excellent communication skills and a pleasant demeanor. Capable of quickly learning and improving performance to meet and exceed demands and goals. Work areas are clean, neat, and professionally organized. High-energy professional eager to contribute skills and experience to a new and challenging role.
Professional care worker equipped to excel in providing supportive and attentive care within educational settings. Recognized for enhancing student well-being through proactive engagement and tailored support strategies. Emphasizes collaboration and adaptability, ensuring seamless integration into diverse team environments and meeting evolving needs with reliability and flexibility.
Overview
4
4
years of professional experience
1
1
Certification
Work History
After School Care Assistant
Lite House Partners Inc
09.2024 - Current
- Coordinated after-school activities, providing students with enriching extracurricular experiences.
- Implemented emergency preparedness procedures during drills, ensuring student safety and compliance with school policies.
- Improved student behavior with consistent enforcement of classroom rules and positive reinforcement strategies.
- Enhanced student safety by diligently monitoring play areas and maintaining a clean, organized environment.
- Supervised lunchtime routines while promoting proper hygiene habits such as handwashing before meals.
- Maintained a safe and nurturing learning environment by addressing any potential hazards quickly and effectively.
- Managed daily attendance records accurately, ensuring timely submission to the main office.
- Aided students in completing homework assignments, fostering a strong work ethic and academic success.
- Assisted in planning age-appropriate activities aligned with curriculum goals while keeping students engaged during free time periods.
- Facilitated communication between parents and teachers, keeping families informed about their child''s progress and school events.
Sortation Associate
Amazon
08.2023 - Current
- Supported warehouse operations with manual loading, unloading, and palletizing of packages.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Maintained a safe work environment through proper handling of packages and equipment.
- Increased productivity by working collaboratively with team members to meet deadlines.
- Managed time effectively to prioritize tasks, maintain consistent productivity levels, and meet performance metrics.
- Enhanced efficiency by sorting and organizing packages according to destination codes.
- Streamlined workflow by keeping work area organized and free from obstructions during shifts.
- Completed required safety trainings and adhered to all company policies for optimal workplace safety.
Customer Service Cashier
Publix
09.2021 - 05.2023
- Processed new orders quickly and accurately, completing Numbers and daily transactions
- I showed premier customer service
- I Greeted customers with a smile and offered prompt and dedicated assistance
- Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors
- I Wrapped and bagged items for customers to protect them from damage and make them easier to transport
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
Dual Enrollment - Nursing
Georgia Military College
Fairburn, GANursing student -
Kennesaw State University
Marietta, GAHighschool Diploma -
Langston Hughes Highschool
Fairburn, GA05.2023
Skills
- Great Communication
- Organization
- First Aid/CPR certification
- Customer service
- Team leadership
- Patience and empathy
- Child supervision
- Safety awareness
- Group leadership
- Active listening
Key Skill Areas
- Great Communication
- Organization
- First Aid/CPR certification
- Customer service
- Team leadership
Languages
English
Native or Bilingual
Certification
Certified Medical Administrative Assistant
- National Heathcarrer Association 04/21/2023
Timeline
After School Care Assistant
Lite House Partners Inc
09.2024 - Current
Sortation Associate
Amazon
08.2023 - Current
Customer Service Cashier
Publix
09.2021 - 05.2023
Dual Enrollment - Nursing
Georgia Military College
Nursing student -
Kennesaw State University
Highschool Diploma -
Langston Hughes Highschool
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