Essa Gober
Dallas
Summary
Dedicated phlebotomy student skilled in excellent communication and patient service. Experienced in specimen collection and maintaining sterile environments, ensuring optimal patient care and safety.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier and Counter Clerk
Harvest Time Meat Market
04.2021 - 10.2022
- Processed customer transactions efficiently, ensuring accurate cash handling and balanced registers.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area, adhering to health and safety standards.
- Assisted in inventory management by restocking shelves and monitoring product availability.
- Trained new staff on operational procedures and customer service best practices.
- Developed strong relationships with regular customers, fostering loyalty through personalized service.
- Greeted customers entering store and responded promptly to customer needs.
Production Worker
Cap-Chur Equipment
07.2023 - Current
- Collaborated with team members to streamline production processes and reduce downtime.
- Maintained clean and organized work environment adhering to safety protocols.
- Followed safety procedures and guidelines to maintain safe working environments.
- Resolved issues quickly to maintain productivity goals.
- Assisted in development of new production techniques, leading to more efficient processes.
- Responded promptly to human error, minimizing disruptions to production.
Work Study Student
Wellstar Heath System
03.2026 - 04.2026
- Maintained cleanliness and organization within work areas to meet health standards.
- Collaborated with healthcare staff to ensure timely communication of patient needs.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Collected blood samples using venipuncture techniques to ensure patient comfort and safety.
- Assisted in maintaining sterile environments during procedures, adhering to safety protocols and best practices.
- Monitored patient reactions post-collection, ensuring timely intervention when necessary for optimal care.
- Implemented feedback from supervisors to improve techniques and maintain high standards of care delivery.
- Minimized errors in sample identification through diligent verification of patient information and proper labeling of specimens.
- Ensured accurate results by strictly adhering to established protocols for specimen collection, handling, and labeling.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Education
No Degree - Phlebotomy
Chattahoochee Technical College
Marietta, GA05.2026
Skills
- Excellent communication
- Active listening
- Time management
- Problem-solving
- Patient service
- Patient communication
- Order of draw
- Venipuncture technique
- Needle disposal
- Patient identification
- Patient support
Certification
Basic Life support Certification Through the American Heart Association
Timeline
Work Study Student
Wellstar Heath System
03.2026 - 04.2026
Production Worker
Cap-Chur Equipment
07.2023 - Current
Cashier and Counter Clerk
Harvest Time Meat Market
04.2021 - 10.2022
No Degree - Phlebotomy
Chattahoochee Technical College