Experienced childcare and education professional with over 10 years of experience in early childhood education, client-facing roles, and administrative coordination. Adept at managing dynamic schedules, building rapport with diverse families, and supporting children with autism and behavioral needs. Strong background in problem-solving, customer service, and maintaining organized systems. Passionate about supporting clinical teams and helping families receive quality services.
Supported multiple classrooms daily by filling schedule gaps and ensuring coverage across age groups.
Coordinated break coverage and implemented daily classroom rotations based on real-time staffing needs.
Assisted with daily schedule modification due to staff absences, matching teachers with appropriate classrooms and students' needs.
Maintained clear, consistent communication with teachers, management, and parents regarding classroom changes.
Worked closely with children with diverse developmental and behavioral needs, including autism.
Provided exceptional customer service to families, addressing questions and schedule requests with professionalism and care.
Managed daily classroom schedules and coordinated teacher/student ratios to comply with licensing requirements.
Developed and updated lesson plans based on individualized needs, and classroom dynamics.
Partnered with center management to adjust teacher placements during peak hours, or staff shortages.
Maintained detailed records of attendance, behavior reports, and daily updates to share with parents.
Built strong relationships with parents of children with special needs, providing transparency and compassion.
Helped onboard and train new staff in classroom protocols, schedules, and customer communication.
Assisted in implementing individualized Montessori learning schedules for children ages 3–5.
Maintained organized schedules for class rotation, play, and instructional time.
Supported parents and staff by providing clear communication and daily updates on student routines.
Helped maintain classroom structure, ensuring a consistent learning environment that supported child development goals.
Microsoft Excel & Word
Google Workspace (Docs, Sheets, Gmail, Drive)
Central Reach (familiar with schedule tracking and availability management)
Strong typing and data entry skills
Friendly, positive attitude
Customer service
Teamwork and collaboration