ETHAN BROWN
Silver Creek
Summary
Upbeat and positive with strong commitment to empowering individuals. Possesses deep understanding of fitness principles and instructional techniques, with proficiency in developing personalized training programs. Aiming to inspire and transform clients' lives through effective training and continuous support.
Overview
3
3
years of professional experience
Work History
Certified Trainer
Raising Cane's
Bowling Green, KY
04.2024 - 07.2026
- Developed and delivered training sessions for new staff, ensuring adherence to Cane's policies and promoting effective operational practices.
- Recognized as a Service Specialist for outstanding contributions to service quality and client satisfaction.
- Developed and executed cross-training strategies to optimize workforce efficiency and responsiveness to operational needs.
- Delivered engaging training sessions on operational procedures and customer service excellence.
- Developed and implemented training materials to enhance employee performance and knowledge retention.
- Collaborated with management to identify training needs and ensure alignment with store objectives.
Cashier
Walmart
Glasgow, KY
11.2023 - 04.2024
- Facilitated receipt of payments via cash, credit card, and automatic debits to ensure financial transactions are completed efficiently.
- Managed receipt issuance and handled customer requests for changes or refunds to ensure seamless transaction experiences.
- Executed initial cash drawer reconciliation to ensure correct starting amounts for operational integrity.
- Facilitated customer entry to create a welcoming atmosphere.
- Performed accurate scanning and organized bagging of items to ensure prompt service for customers.
- Regularly cleaned and restocked work area, prioritizing customer accessibility and comfort.
- Maintained accurate cash drawer and balanced register at end of shifts.
- Processed customer transactions efficiently using point-of-sale systems.
Sales Associate
Lowes
Winston-Salem, NC
05.2023 - 11.2023
- Engaged with customers at the entrance to foster a positive atmosphere.
- Implemented safety check protocols within store to ensure compliance with safety regulations and protect customer well-being.
- Provided detailed solutions to customer issues, ensuring clarity and understanding.
- Acquired skills in interpreting and implementing planograms to enhance visual merchandising.
- Maintained organized displays, ensuring products were accessible and visually appealing.
- Assisted customers in product selection, enhancing overall shopping experience.
Education
Bachelor of Art - Psychology
Parkland High School
Winston-Salem, NC01-2018
Bachelor of Art - Theatre Arts
Appalachian State University
Boone, NC05-2023
Skills
- Detail-oriented approach
- Logical evaluation
- Clear verbal communication
- Strong organizational skills
- Strategic issue identification
- Performance assessment
- Coaching techniques
- Improvement plans
- Training delivery
Timeline
Certified Trainer
Raising Cane's
04.2024 - 07.2026
Cashier
Walmart
11.2023 - 04.2024
Sales Associate
Lowes
05.2023 - 11.2023
Bachelor of Art - Psychology
Parkland High School
Bachelor of Art - Theatre Arts
Appalachian State University