Ethan Thompson
Grayson
Summary
I am looking for an opportunity to further develop customer service skills that I have gained but in a more professional setting.
Overview
1
1
year of professional experience
Work History
Shift Leader
Tropical Smoothie Café
07.2025 - Current
- Opening and closing procedures
- providing excellent customer service (Documented by customer survey results
- Cash handling
- General supervisory tasks each shift
- Promoted to Lead within 3 months
- Food prep for menu items and smoothies.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Completed cash and credit card transactions accurately using POS software.
- Enforced company policies and regulations with employees.
Guitar Instructor
Summit Homeschool Community
01.2025 - Current
- Weekly lesson planning, effectively communicating to parents a summary of what their child learned each week
- Financial Management.
- Provided guitar instruction to students of varying age and skill levels.
- Assisted clients in preparing for auditions or performances
- Developed lesson curriculum based on student skill level.
- Created and distributed invoices to clients to foster timely payment.
- Supported students in identifying, setting and achieving personal goals.
- Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
Education
High School Diploma -
Thompson Academy
Grayson, GA05-2025
High School Diploma - Extra-Curricular Classes
Summit Homeschool Academy
Conyers, GAHigh School Diploma - Dual Enrollment
Toccoa Falls College
Skills
- Customer service, cash handling, merchant transactions, general supervisory skills
- Shift leadership
- Team collaboration and leadership
- Strong verbal and written communication
- Problem-solving
- Employee relations
- Training assistance
Timeline
Shift Leader
Tropical Smoothie Café
07.2025 - Current
Guitar Instructor
Summit Homeschool Community
01.2025 - Current
High School Diploma -
Thompson Academy
High School Diploma - Extra-Curricular Classes
Summit Homeschool Academy
High School Diploma - Dual Enrollment
Toccoa Falls College