Motivated team leader skilled at meeting customer needs in an efficient time with expert support. Stay on top of demands in fast-paced environments by effectively using slow periods to keep busy. Maintain organized, clean and safe work areas with diligent attention to important details.
Overview
9
9
years of professional experience
Work History
Warehouse Associate
HomeGoods Distribution Center
09.2021 - 02.2025
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Performed inventory control, such as counting, and stocking merchandise.
Quality Assurance
Fed Ex Ground
02.2020 - 07.2021
Developed and trained employees to implement Type quality assurance strategies with fidelity.
Adhered to quality assurance standards through frequent inspections, sampling and deficiency corrections.
Participated in quality assurance testing for system updates, ensuring minimal disruption during deployment.
Conducted regular account audits for quality assurance and compliance with company policies.
Outbound Shipper
FedEx Ground
01.2019 - 01.2020
Assisted in the training of new hires, sharing knowledge of shipping processes, regulations, and tools.
Enhanced workplace safety by adhering to OSHA guidelines and educating team members on best practices.
Managed urgent orders with precision, ensuring expedited shipments were processed accurately under tight time constraints.
Improved customer satisfaction by addressing concerns promptly, resolving issues, and providing updates on shipment status.
Cook/ Cashier
Zaxby's Chicken Fingers & Buffalo Wings
05.2017 - 09.2019
Covered kitchen needs by cross-training in different positions and filling in for absent team members
Managed incoming supplies, unloading trucks, rotating perishables, and putting items in proper locations
Protected customers from cross-contamination and illness with proper cleaning and sanitizing procedures
Developed seasonal and special event offerings by adjusting regular recipes, boosting business with different foods and beverages
Promoted team efficiency by using downtime to restock supplies and clean surfaces, equipment, and floors
Addressed dietary needs of customers, customizing recipes for specific demands
Met fast-paced customer demands, cooking countless meals each day with consistent quality
Helped control costs by advising management on issues such as portion sizes and food waste
Transported heavy items such as pallets and large containers with forklifts and pallet jacks
Bagger/ Cashier
Ingles Markets
08.2016 - 04.2017
Supported quality assurance by verifying products, materials and container compliance with standards
Prevented shipment errors by properly tagging products and labeling boxes
Kept packages within specifications through consistent inspections
Met grade standards by removing defective products for recycling or disposal
Enhanced customer satisfaction with fast and knowledgeable service
Completed accurate work by carefully reviewing every order
Boosted efficiency by keeping work areas clean, tidy and free of debris
Met customer needs consistently, closely discussing each person's needs and how best to meet each one
Stayed productive by using slow periods to restock and organize supplies
Fixed problems with effective troubleshooting and mechanical repair abilities
Education
High School Diploma -
Winder-Barrow High School
Winder, GA
05.2018
Skills
Controlled Communication Skills
Demonstrated Attention to detail
Adapted Customer relations
Performed Equipment maintenance
Supervised Materials handling
Set up Product weighing
Trained Container labeling
Participated in Shipment preparation
Timeline
Warehouse Associate
HomeGoods Distribution Center
09.2021 - 02.2025
Quality Assurance
Fed Ex Ground
02.2020 - 07.2021
Outbound Shipper
FedEx Ground
01.2019 - 01.2020
Cook/ Cashier
Zaxby's Chicken Fingers & Buffalo Wings
05.2017 - 09.2019
Bagger/ Cashier
Ingles Markets
08.2016 - 04.2017
High School Diploma -
Winder-Barrow High School
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