Dedicated professional with strong customer service and problem resolution skills. Experienced in data entry and call management, ready to enhance customer experiences and streamline processes.
Overview
5
5
years of professional experience
Work History
Property Management Technician
OneFlip
Tuscaloosa, AL
05.2025 - 07.2025
Supported maintenance team in executing work orders and coordinating repairs efficiently.
Enhanced property appearance by performing routine inspections and coordinating with vendors for necessary repairs.
Streamlined workflow processes by organizing tools, equipment, and supplies, resulting in a more efficient workspace.
Replaced worn or broken parts on machines and equipment.
Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
Sales Team Member
The Peach Truck
Nashville, TN
06.2022 - 08.2022
Traveled 8 weeks on a sales team throughout the midwestern region of the country fulfilling pre-ordered produce to customers.
Contributed to team objectives in fast-paced environment.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Presented professional image consistent with company's brand values.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Server
Wild Wings Cafe
Cumming, GA
09.2020 - 05.2021
Provided exceptional customer service, ensuring a positive dining experience for all guests.
Assisted with menu knowledge and recommendations, enhancing guest satisfaction and engagement.
Processed orders efficiently using point-of-sale systems, maintaining accuracy in transactions.
Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.