Evan Gackeler
Suwanee
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
7
7
years of professional experience
Work History
Shift Manager
Aloha Car Wash
01.2023 - Current
- Supervised daily operations to ensure optimal workflow and service quality.
- Trained staff on efficient car wash techniques and safety protocols.
- Monitored inventory levels, ensuring availability of supplies for seamless operations.
- Resolved customer complaints promptly, maintaining positive relationships and loyalty.
- Coordinated maintenance activities to ensure equipment functionality and safety compliance.
Training Supervisor
Aloha Car Wash
01.2021 - 01.2023
- Assisted in training new staff on efficient washing techniques and customer service protocols.
- Coordinated onboarding processes for new hires, fostering smooth transitions into workplace culture.
- Monitored trainee progress and provided constructive feedback to support professional growth.
Car Wash Attendant
Aloha Car Wash
01.2019 - 01.2021
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Collaborated with team members to streamline processes and improve overall efficiency.
Education
High School Diploma -
Lambert High School
Suwanee, GA05-2020
Skills
- Attention to detail
- Efficient
- Cash handling
- Employee training
- Opening and closing procedures
- Quality assurance
Timeline
Shift Manager
Aloha Car Wash
01.2023 - Current
Training Supervisor
Aloha Car Wash
01.2021 - 01.2023
Car Wash Attendant
Aloha Car Wash
01.2019 - 01.2021
High School Diploma -
Lambert High School