Evan P. Jones
Grovetown
Summary
Results-driven Automotive Technician with a strong work ethic and exceptional troubleshooting skills honed at C&C Automotive. Recognized for enhancing customer satisfaction through accurate repair estimates and optimizing workflow processes, leading to increased efficiency and repeat clientele. Proficient in automotive repair and committed to maintaining high safety standards in all operations.
Overview
11
11
years of professional experience
Work History
Automotive Technician
C&C Automotive
Evans, GA
09.2019 - Current
- Perform routine maintenance tasks, ensuring optimal vehicle performance and safety compliance
- Perform diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replace damaged, missing, or defective parts with new and remanufactured components.
- Troubleshoot and diagnose faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Uphold high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increase workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Enhance customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Perform safety and emissions inspections.
- Train and coach junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Complete customer orders and warranty services according to manufacturer specifications.
- Deliver superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Maintain accurate records of time and materials required to perform repairs and service.
- Test newly installed equipment to determine proper functionality and compliance with regulations.
- Contribute to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Elevate shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
- Expand service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
- Optimize inventory management systems by tracking stock levels closely and placing orders as necessary to prevent shortages or excess supplies.
Automotive Technician
Weeks Transmission
Augusta, GA
06.2015 - 09.2019
- Diagnosed transmission issues using advanced diagnostic tools and equipment.
- Streamlined workflow processes to improve efficiency in service deliveries.
- Assisted in selection of quality parts and supplies, ensuring repair durability.
- Inspected and delivered detailed explanations of repair processes, giving estimates of repair cost
Education
High School Diploma -
Evans High School
Evans, GASkills
- Strong work ethic
- Attention to detail
- Problem-solving
- Safety awareness
- Hand and power tools
- Time management
- Preventive Maintenance
- Troubleshooting skills
- Parts replacement
- Customer service
- Vehicle inspection
- Transmissions
- Team collaboration
- Managing parts
- Job scheduling
Timeline
Automotive Technician
C&C Automotive
09.2019 - Current
Automotive Technician
Weeks Transmission
06.2015 - 09.2019
High School Diploma -
Evans High School