Ezekiel Walthour
Hinesville
Summary
Results-oriented manager with extensive experience in restaurant and retail operations. Skilled in inventory management and customer service, with a focus on problem-solving and staff development. Dedicated to optimizing performance and enhancing overall guest experiences.
Overview
18
18
years of professional experience
Work History
Unit Manager
Waffle House Restaurant
Hinesville
09.2016 - Current
- Led team of 15 employees, fostering a productive work environment.
- Trained and mentored staff on food safety and customer service standards.
- Managed daily operations, enhancing service quality and guest satisfaction.
- Oversaw inventory management to maintain stock levels for restaurant needs.
- Participated in recruitment efforts, identifying and selecting candidates aligned with team needs.
General Store Manager
Dollar Tree Stores
Jesup
02.2008 - 07.2016
- Managed daily store operations, ensuring efficient inventory management, timely supply restocking, accurate cash-handling, and responsive customer assistance.
- Recruited, hired, trained, supervised, evaluated, and managed staff members.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Executed opening, closing, and shift change procedures to uphold operational standards consistently.
- Coordinated receiving, stocking, merchandising, and display maintenance to enhance product presentation and availability.
Education
MBA - Executive Coaching/Strategic Management
Liberty University
Lynchburg, VA09-2027
BBA - Management
Savannah State University
Savannah, GASkills
- Project management
- Strategic planning
- Supply chain management
- Client relationship management
- Team leadership
- Employee training
Timeline
Unit Manager
Waffle House Restaurant
09.2016 - Current
General Store Manager
Dollar Tree Stores
02.2008 - 07.2016
MBA - Executive Coaching/Strategic Management
Liberty University
BBA - Management
Savannah State University