Keturah Hammond
Bonaire
Summary
Healthcare professional with 4 years of experience focused on patient care and support services. Strong skills in vital signs monitoring, specimen collection, and EHR systems. Previous roles as Patient Care Technician and Nursing Assistant showcase ability to provide effective care in high-pressure situations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Phlebotomist
Atrium Health
Macon, GA
10.2024 - 05.2025
- Coordinated patient flow during intake to enhance the overall patient experience.
- Collected and processed blood specimens with a focus on precision and accuracy.
- Managed time-sensitive paperwork while maintaining professionalism in high-pressure situations.
Patient Care Technician
Tift Regional Health System
Tifton, GA
08.2023 - 01.2024
- Supported daily patient care tasks including bathing, feeding, and grooming to ensure dignity and comfort.
- Recorded vital signs with precision while alerting medical team to any abnormalities for quick action.
- Participated in professional development training to improve knowledge of medical procedures and equipment.
Certified Nursing Assistant (CNA)
Kindred Hospitals
Brandon, FL
07.2022 - 01.2023
- Provided daily living assistance through bathing, dressing, and mobility support for patients.
- Documented patient conditions meticulously to aid nursing staff in care delivery.
- Contributed to wound care, catheter procedures, and medication administration while adhering to protocols.
Front Desk Coordinator / Receptionist
ChenMed
Tampa, FL
01.2022 - 07.2022
- Managed multi-line phone systems and greeted patients for improved front desk operations.
- Efficiently scheduled appointments, ensuring optimal use of time slots.
- Achieved 100% accuracy in processing applications, insurance forms, and compliance documents.
- Conducted training for new staff on healthcare administrative procedures to promote efficiency.
Behavior Technician
Phoebe Putney Memorial Hospital
Albany, GA
02.2020 - 12.2021
- Implemented behavior intervention plans to support patient development and improve therapeutic outcomes.
- Collaborated with multidisciplinary teams to ensure consistent care and communication for patients.
- Monitored patient progress, documenting behavioral changes and responses to treatment protocols.
- Assisted in conducting assessments to identify patient needs and tailor interventions effectively.
- Utilized data tracking tools to analyze patient behaviors, contributing to ongoing treatment plan adjustments.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
Phlebotomist
Phoebe Putney Health System
Albany, GA
02.2020 - 12.2021
- Conducted venipuncture and capillary punctures with a focus on precision and patient comfort across diverse cases.
- Assisted patients in activities of daily living while documenting behaviors, ensuring compliance with HIPAA during crises.
- Coordinated with healthcare teams to manage incident reports, facilitating quality care in fast-paced environments.
Education
Bachelor of Science - Psychology
Mercer University
Macon, GACertificate - Phlebotomy
Unknown
Albany, GA05.2021
A.A. - Health Science
Albany State University
Albany, GA05.2020
Skills
- Patient safety practices
- Specimen collection techniques
- Behavioral health strategies
- Vital sign assessment
- HIPAA regulations adherence
- EHR/EMR software knowledge
- Insurance processing and patient intake
- Conflict management skills
Certification
- Certified Phlebotomy Technician
- BLS Certification
- First Aid Certification
- RBT Certification
- Driver's License
Accomplishments
- Received high score ratings from guest surveys due to professionalism, exceptional service and quick response times
- Trained new front desk staff on Admin duties and customer service procedures
Affiliations
- National Honor Society
Additional Information
- Currently pursuing Pre-license in Real estate
Timeline
Phlebotomist
Atrium Health
10.2024 - 05.2025
Patient Care Technician
Tift Regional Health System
08.2023 - 01.2024
Certified Nursing Assistant (CNA)
Kindred Hospitals
07.2022 - 01.2023
Front Desk Coordinator / Receptionist
ChenMed
01.2022 - 07.2022
Behavior Technician
Phoebe Putney Memorial Hospital
02.2020 - 12.2021
Phlebotomist
Phoebe Putney Health System
02.2020 - 12.2021
Bachelor of Science - Psychology
Mercer University
Certificate - Phlebotomy
Unknown
A.A. - Health Science
Albany State University