Faith Clotaire
Atlanta
Summary
Professional with strong background in community service, ready to contribute effectively. Proven ability to support and collaborate with team members, ensuring seamless operations and achieving impactful results. Skilled in organizational tasks, inventory management, and client interactions, with flexible approach to adapting to changing needs. Reliable, dependable, and focused on making difference in community.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Pantry Volunteer
BMDC Church
06.2020 - Current
- Sorted, stocked and organized shelves with food for easy access by other volunteers.
- Assisted in food distribution for increased community reach and support.
- Enhanced pantry efficiency by organizing food items and maintaining a clean workspace.
- Collaborated with other volunteers to create efficient sorting and distribution processes.
Customer Service Representative
ShopRite
06.2024 - 05.2025
- Delivered exceptional customer service in a fast-paced retail environment, resolving customer inquiries and issues efficiently and with professionalism.
- Handled returns, exchanges, and special orders in accordance with company policies, ensuring customer satisfaction.
- Operated point-of-sale (POS) systems to process transactions, handle cash and electronic payments, and maintain accurate records.
- Collaborated with various departments to assist customers with locating products and fulfilling special requests.
- Maintained a clean, organized service desk and upheld company standards for store appearance and safety.
- Recognized by management and customers for friendly demeanor and reliability.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Waitress
Waffle House
08.2022 - 05.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Certificate - RealEstate
Gateway Community College Online
High School Diploma -
Southwest Dekalb High School
Decatur, GA05-2024
Skills
- Data entry proficiency
- Reliability and punctuality
- Food safety
- First aid training
- Sorting and categorizing
- Community outreach
- Teamwork and collaboration
- Multitasking
- Goal setting
Certification
- First Aid/CPR Certified
Timeline
Customer Service Representative
ShopRite
06.2024 - 05.2025
Waitress
Waffle House
08.2022 - 05.2023
Food Pantry Volunteer
BMDC Church
06.2020 - Current
Certificate - RealEstate
Gateway Community College Online
High School Diploma -
Southwest Dekalb High School
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