Faith Denny
Cumming
Summary
Dedicated server with robust experience in exceptional customer service and guest engagement. Committed to maintaining cleanliness and fostering cooperation among team members to enhance overall guest satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Chili's Bar and Grill
Cumming, GA
06.2025 - Current
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Accurately processed orders using point-of-sale system for efficient transactions.
- Maintained cleanliness and organization of dining area to ensure a welcoming atmosphere.
- Assisted in training new staff on menu offerings and service procedures.
- Handled customer inquiries and complaints professionally to resolve issues promptly.
- Contributed to team efforts by supporting colleagues during busy shifts, fostering cooperation.
Receptionist
Americas Best Contacts And Eyeclasses
Dawsonville, GA
08.2023 - 04.2025
- Managed incoming calls and scheduled appointments for optimal patient flow.
- Maintained accurate patient records using electronic health record systems.
- Processed insurance claims ensuring compliance with company standards.
- Assisted patients with inquiries, providing exceptional customer service and support.
- Collaborated with optical staff to ensure timely service delivery and patient satisfaction.
Education
High School Diploma -
Apalachee
Bethlehem, GASkills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Cleanliness standards
- Service prioritization
Timeline
Server
Chili's Bar and Grill
06.2025 - Current
Receptionist
Americas Best Contacts And Eyeclasses
08.2023 - 04.2025
High School Diploma -
Apalachee