Faith Dooms
Lilburn
Summary
Dedicated professional with strong communication skills and a focus on delivering exceptional customer service. Experience includes efficient high-volume order management and adherence to food safety standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
CAVA
02.2025 - Current
- Prepared fresh ingredients aligned with daily menu specifications and recipes.
- Collaborated with team members to maintain efficient service during peak hours.
- Ensured adherence to food safety guidelines for consistent safe food handling practices.
Cashier/Sales Associate
Kroger
10.2024 - 02.2025
- Processed customer transactions accurately, including cash, check, credit card, and gift card payments.
- Maintained cleanliness and organization of checkout area and adjacent spaces.
- Operated cash register efficiently to enhance transaction speed and accuracy.
Team Associate Deli/Bakery
Walmart
06.2024 - 10.2024
- Prepared and assembled a variety of deli products such as sandwiches, salads, and wraps according to customer preferences
- Maintained cleanliness and sanitation standards in the deli area, ensuring compliance with health regulations
- Managed inventory levels by monitoring stock levels and placing orders for ingredients and supplies as needed
- Provided excellent customer service by greeting customers, taking orders, and answering questions about menu items
- Operated deli equipment including slicers, grills, ovens, and fryers in a safe manner following proper procedures
- Ensured food quality by inspecting ingredients for freshness and adhering to portion control guidelines
Crew Member
McDonald's
08.2023 - 05.2024
- Provided exceptional customer service by greeting customers, taking orders, and accurately processing payments
- Prepared food items according to standardized recipes and procedures, ensuring quality and consistency
- Maintained cleanliness and organization of work area, adhering to health and safety regulations
- Managed high-volume drive-thru orders efficiently, minimizing wait times for customers
- Collaborated with team members to ensure smooth operations during peak hours
- Demonstrated strong communication skills by effectively communicating order details with kitchen staff
- Handled customer inquiries and complaints in a professional manner, resolving issues promptly
- Operated cash register system accurately, handling transactions with precision
- Assisted in training new crew members on company policies, procedures, and customer service standards
Crew Member
Wendy's
05.2022 - 08.2023
- Prepared and cooked a variety of fast food items, including burgers, fries, chicken nuggets, and sandwiches
- Followed standardized recipes and portion control guidelines to ensure consistent quality and taste of food
- Maintained cleanliness and sanitation standards in the kitchen area, adhering to health and safety regulations
- Operated cooking equipment such as grills, fryers, ovens, and microwaves with precision and efficiency
- Managed inventory levels by monitoring stock levels of ingredients and notifying management when supplies were low
- Collaborated with team members to prioritize orders during peak hours for timely delivery of food to customers
- Handled cash transactions accurately at the register while providing friendly customer service
- Assisted in training new cooks on proper cooking techniques, food safety procedures, and kitchen protocols
- Resolved customer complaints or concerns regarding food quality or service promptly and professionally
Education
Bachelor of Arts - Communications
Georgia State University
Alpharetta, GA05-2029
High school diploma -
Gwinnett Online Campus
Remote03.2024
Skills
- Phone etiquette
- Communication skills
- Leadership
- Restaurant operations
- Guest services
- Computer proficiency
- Organizational abilities
Certification
Driver's License
Timeline
Team Member
CAVA
02.2025 - Current
Cashier/Sales Associate
Kroger
10.2024 - 02.2025
Team Associate Deli/Bakery
Walmart
06.2024 - 10.2024
Crew Member
McDonald's
08.2023 - 05.2024
Crew Member
Wendy's
05.2022 - 08.2023
Bachelor of Arts - Communications
Georgia State University
High school diploma -
Gwinnett Online Campus
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