Faith Durham
Douglas
Summary
Customer-focused professional with diverse experience in office administration, childcare, and customer service roles. Adept at managing multiple tasks in fast-paced environments while maintaining a friendly, professional demeanor. Strong communicator with a passion for ensuring safety, well-being, and satisfaction. Looking to apply my skills in customer service, conflict management, and teamwork as a Flight Attendant.
Overview
3
3
years of professional experience
Work History
Daycare Worker
Teachers Too Childcare Learning
03.2024 - Current
- Supervised children ages 4 months to 8 years, ensuring their safety and well-being while fostering a nurturing environment.
- Built strong relationships with parents through clear, effective communication on children's activities and progress.
- Developed lesson plans, managed daily schedules, and ensured compliance with safety regulations and standards.
Receptionist/Office Assistant
Fletcher Oil Company
06.2024 - 10.2024
- Greeted visitors and answered phone inquiries, ensuring a welcoming and professional first impression.
- Managed administrative duties including filing, photocopying, and preparing correspondence, contributing to efficient office operations.
- Assisted in answering questions and providing accurate information to clients and employees, ensuring a positive experience.
Customer Service
Carter's
02.2023 - 03.2024
- Delivered exceptional service by greeting customers, taking orders, and ensuring accuracy and efficiency in both in-store and drive-thru settings.
- Assembled and presented food items in accordance with quality and presentation standards, ensuring customer satisfaction.
- Maintained a clean, organized work environment, contributing to smooth restaurant operations and customer service excellence.
Receptionist
Douglas Used Cars
08.2022 - 02.2023
- Acted as the primary point of contact for clients and visitors, managing phone calls and directing inquiries to appropriate departments.
- Scheduled appointments, managed calendars, and supported the office with administrative tasks, ensuring smooth office operations.
- Maintained a clean and professional reception area, providing an organized and welcoming environment.
Server
Mo's Mediterranean Table
08.2021 - 06.2022
- Provided excellent customer service, taking orders and ensuring that food and drinks were delivered accurately and promptly.
- Collaborated with team members to ensure smooth restaurant operations and efficient service delivery in a high-paced environment.
- Demonstrated flexibility in managing various tasks, from customer service to food preparation and maintaining cleanliness.
Education
Associate of Arts - Psychology
South Georgia State College
Douglas, GA05-2024
Skills
- Customer Service & Communication
- Teamwork & Collaboration
- Conflict Management & Problem Solving
- Adaptability & Flexibility
- First Aid/CPR Certification
- Multitasking & Time Management
- Organizational Skills & Attention to Detail
Timeline
Receptionist/Office Assistant
Fletcher Oil Company
06.2024 - 10.2024
Daycare Worker
Teachers Too Childcare Learning
03.2024 - Current
Customer Service
Carter's
02.2023 - 03.2024
Receptionist
Douglas Used Cars
08.2022 - 02.2023
Server
Mo's Mediterranean Table
08.2021 - 06.2022
Associate of Arts - Psychology
South Georgia State College
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