Faith Kindall
Atlanta
Summary
Hospitality professional with experience in fine dining, casual dining, and upscale lounge environments. Skilled in creating a high-energy, guest-focused atmosphere with expertise in bottle service, table service, and upselling premium food and beverage selections. Recognized for professionalism, strong communication, and the ability to thrive in fast-paced, high-volume environments.
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
Work History
Server/Bottle Service
Utopia Lounge
Atlanta
2023.05 - 2025.08
- Delivered bottle service and VIP guest experiences in a fast-paced nightlife setting.
- Upsold premium liquor, champagne, and hookah packages to maximize sales.
- Assisted with special events, table reservations, and creating an inviting lounge atmosphere.
- Provided exceptional customer service in a fast-paced lounge environment.
- Collaborated with kitchen staff to ensure timely delivery of meals.
- Assisted in training new servers on menu items and service standards.
- Provided exceptional service to high volume of daily customers.
Server/Fine Dining
Hamp & Harry's
Atlanta
2022.03 - 2023.03
- Provided upscale service with detailed menu knowledge and wine pairing recommendations.
- Ensured an exceptional guest experience by anticipating needs and personalizing service.
- Maintained polished presentation and upheld fine dining service standards.
- Provided excellent customer service in a fast-paced dining environment.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
LongHorn Steakhouse
Atlanta
2021.04 - 2021.10
- Delivered attentive and friendly service in a high-volume casual dining restaurant.
- Trained in teamwork, guest satisfaction, and efficient service timing.
- Assisted with training new servers to maintain consistent service standards.
Education
Diagnostic Medical Sonography Program
Cambridge College of Healthcare & Technology
Atlanta, GAMarietta High School
Marietta , GaEsthetics Graduate -
Paul Mitchell The School
Skills
- VIP & Bottle Service
- Upselling & Guest Retention
- Fine Dining Etiquette
- High-Volume Service & Multitasking
- POS Systems & Cash Handling
- Event & Table Management
- Professional Appearance & Guest Relations
- Upselling techniques
- POS operations
- High-volume service
- Team collaboration
- Conflict resolution
- Effective communication
- Attention to detail
- Time management
- Training new staff
- Problem solving
- Multitasking and organization
- Hostess support
Websites
Additional Highlights
- Social media savvy for lounge/event promotion
- Flexible schedule with late-night and weekend availability
- Strong background in beauty/esthetic services, ensuring professional presentation
Timeline
Server/Bottle Service
Utopia Lounge
2023.05 - 2025.08
Server/Fine Dining
Hamp & Harry's
2022.03 - 2023.03
Server
LongHorn Steakhouse
2021.04 - 2021.10
Diagnostic Medical Sonography Program
Cambridge College of Healthcare & Technology
Marietta High School
Esthetics Graduate -
Paul Mitchell The School