Faith Medina
Grovetown
Summary
Results-driven professional with expertise in customer service and operational excellence. Known for effective training facilitation and project management skills, contributing to enhanced team performance and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Joy Creator
Celebration Cakes LLC/Nothing Bundt Cakes
Evans
09.2025 - Current
- Maintained cleanliness and organization in the kitchen area.
- Collaborated with team members to streamline cake assembly processes.
- Provided excellent customer service during cake consultations and orders.
Housekeeper
Crunch Fitness
Augusta
06.2025 - 08.2025
- Cleaned and sanitized gym equipment and facilities daily.
- Maintained cleanliness of locker rooms and restrooms.
- Restocked supplies, ensuring availability for members.
Signals Intelligence Analyst
Air Force
Fort Eisenhower
07.2021 - 07.2025
- Conducted training to improve troops' abilities.
- Reviewed mission tasking, intelligence and weather information.
- Managed multiple projects simultaneously while ensuring that all deadlines were met.
Hostess/Waitress
Umpa's Family Diner
Merritt Island
06.2019 - 06.2021
- Managed reservation system to ensure efficient table turnover.
- Maintained cleanliness and organization of the dining area.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Bachelor of Science - Psychology
Liberty University
Lynchburg, VA12-2025
Skills
- Customer service
- Training facilitation
- Operational processes
- Office administration
- Data analysis
Languages
Spanish
Limited
Timeline
Joy Creator
Celebration Cakes LLC/Nothing Bundt Cakes
09.2025 - Current
Housekeeper
Crunch Fitness
06.2025 - 08.2025
Signals Intelligence Analyst
Air Force
07.2021 - 07.2025
Hostess/Waitress
Umpa's Family Diner
06.2019 - 06.2021
Bachelor of Science - Psychology
Liberty University