Faith Otero

List of accomplishments:

• Served as point of contact at Army Newcomers Brief, engaging with incoming servicemembers to promote Outdoor Recreation programs.

Summary of duties:

• Serves as a supervisory Recreation Specialist within the Outdoor Recreation Team involved with planning, organizing, and conducting operations and programming for the community.
• Organizes, plans, and executes the Warrior Adventure Quest program for servicemembers on Fort Stewart and Hunter Army Airfield.
• Completes daily and weekly reports to include DARs and Sitreps.
• Assures that proper security measures are taken to safe guard monies, property, equipment and facility.
• Applies practical knowledge of recreation activities and skills to execute successful programming.

List of accomplishments:

• Supported the execution of the 2024 Unity Climb in partnership with Special Events, coordinating event details and helping drive attendance of over 100 patrons.
• Partnered with another fitness facility to host a successful powerlifting competition, contributing to event strategy, marketing, and day-of coordination.

Summary of duties/responsibilities:

• Circulates among patrons to assure service is satisfactory; receives and resolves customer complaints; provides information and general instructions on the use of equipment, facilities and machinery.
• Assists patrons in use of the facility by checking out equipment, providing safety instruction, demonstrating new equipment, teaching classes, etc.
• Plans, conducts, publicizes and arranges support for special events, social activities, tournaments and related functions.

List of accomplishments:

• Collaborated with the planning, prepping and executing of the 2025 Salute to Summer concert with a patron count of over 12,000 people.
• Collaborated with the planning, prepping and executing of the 2025 back to schol backpack giveaway with a patron count of over 2,000 people.

Summary of duties/responsibilities:

• Developed, planned and executed themed events that fit the mission needs of the community.
• Responsible for working on slides that accurately picture the outline of the event.
• Responsible for creating IPRs and OPTs to gather community input to improve the outcome of the event.
• Managed booth vendors, home based businesses and food truck applications, selection and performance for community events.
• Created budget templates, oversaw expenses and monitored labor for events.

• Supervise daily operations, ensuring smooth shift transitions and adherence to company standards.
• Train and mentor baristas to deliver exceptional customer experiences and uphold brand values.
• Manage inventory, place orders, and monitor waste to optimize cost efficiency.
• Resolve customer concerns with professionalism and empathy, maintaining high satisfaction scores.
• Lead opening and closing procedures, including cash handling and store security.
• Support promotional campaigns and seasonal product rollouts.

List of accomplishments:

• Participated in RDS and the planning, prepping and executing of the 2022 Storybook Ball with a patron count of over 300 people.
• Facilitated a one-day fitness challenge with 25 attendees—curated exercise modules, oversaw event flow, and gathered participant feedback—achieving 95% satisfaction and increasing community engagement.

Summary of duties/responsibilities:

• Assist in the planning markets and conducts an ongoing program to provide conditioning programs for facility users.
• Managed front desk operations, greeting 250+ members daily and ensuring seamless check-in and customer service.
• Monitored inventory of fitness equipment and office supplies, placing timely orders to support uninterrupted operations.
• Ensured cleanliness and readiness of front desk and common areas, contributing to a welcoming environment for members.

• Implement age-appropriate curriculum that supports physical, emotional, and cognitive development.
• Ensure child safety and accountability during indoor/outdoor play, field trips, and transitions.
• Communicate regularly with parents and guardians to support child development goals.
• Maintain accurate records including attendance, incident reports, and activity logs.
• Support children with behavioral challenges using positive reinforcement and redirection strategies.
• Assist in training new staff and promoting a team-oriented work environment.