Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fany Hernandez

Lawrenceville

Summary

Results-oriented Dispatch Operations Manager with expertise in inventory control and route optimization. Streamlined operational efficiency through accurate record management and effective communication. Proven experience in customer service and compliance, driving organizational success and enhancing team collaboration.

Overview

7
7
years of professional experience

Work History

Transmillenio Taxi

Diana Ocampo
Lawrenceville
09.2023 - Current
  • Managed communication between drivers and clients for efficient service delivery.
  • Maintained accurate records of all dispatch activities for compliance purposes.
  • Assigned drivers to appropriate routes based on customer needs.

Valley Insulation

Donald Payne
Buford
04.2019 - 09.2022
  • Received and inspected incoming shipments for quality and accuracy.
  • Organized and maintained receiving area, improving workflow efficiency.
  • Collaborated with warehouse team to enhance stock placement for better accessibility.
  • Documented received goods in inventory management systems, ensuring accuracy.

Education

High School Diploma -

Miami Edison Senior High School
Miami, FL
06-2006

Skills

  • Customer relationship management
  • Inventory management
  • Quality inspection
  • Record keeping
  • Customer service
  • Supervision and leadership
  • Problem resolution
  • Effective communication
  • Team collaboration
  • Attention to detail
  • Time management
  • Multitasking
  • Basic math
  • Spanish fluency
  • Problem-solving
  • Conflict resolution
  • Active listening

Languages

English
Professional
Spanish
Professional

Timeline

Transmillenio Taxi

Diana Ocampo
09.2023 - Current

Valley Insulation

Donald Payne
04.2019 - 09.2022

High School Diploma -

Miami Edison Senior High School
Fany Hernandez