Fany Hernandez
Lawrenceville
Summary
Results-oriented Dispatch Operations Manager with expertise in inventory control and route optimization. Streamlined operational efficiency through accurate record management and effective communication. Proven experience in customer service and compliance, driving organizational success and enhancing team collaboration.
Overview
7
7
years of professional experience
Work History
Transmillenio Taxi
Diana Ocampo
Lawrenceville
09.2023 - Current
- Managed communication between drivers and clients for efficient service delivery.
- Maintained accurate records of all dispatch activities for compliance purposes.
- Assigned drivers to appropriate routes based on customer needs.
Valley Insulation
Donald Payne
Buford
04.2019 - 09.2022
- Received and inspected incoming shipments for quality and accuracy.
- Organized and maintained receiving area, improving workflow efficiency.
- Collaborated with warehouse team to enhance stock placement for better accessibility.
- Documented received goods in inventory management systems, ensuring accuracy.
Education
High School Diploma -
Miami Edison Senior High School
Miami, FL06-2006
Skills
- Customer relationship management
- Inventory management
- Quality inspection
- Record keeping
- Customer service
- Supervision and leadership
- Problem resolution
- Effective communication
- Team collaboration
- Attention to detail
- Time management
- Multitasking
- Basic math
- Spanish fluency
- Problem-solving
- Conflict resolution
- Active listening
Languages
English
Professional
Spanish
Professional
Timeline
Transmillenio Taxi
Diana Ocampo
09.2023 - Current
Valley Insulation
Donald Payne
04.2019 - 09.2022
High School Diploma -
Miami Edison Senior High School